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Consistent crash when searching library


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#1 Graham Buck

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Posted 06 May 2014 - 08:04 AM

I'm not sure what caused this to start happening, but I am now having a consistent crash when searching my library. I'll open the library and upon typing the first key Accordance will crash. This will happen whether the library is open as a sidebar or popover.

 

See this screen capture.


Graham Buck
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#2 Joel Brown

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Posted 06 May 2014 - 08:51 AM

Graham, likely you need to rebuild your Library Cache, however can you send me the file via e-mail before you trash it?


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#3 Graham Buck

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Posted 06 May 2014 - 08:58 AM

I've rebuilt the Search All cache before but not the Library cache. How do I go about doing that?


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#4 Graham Buck

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Posted 06 May 2014 - 09:04 AM

Nevermind. Found it. And emailed to you.

 

Having removed it and restarted the program, I'm still getting the crash. Ought I have done more?


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#5 G Springer

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Posted 06 May 2014 - 04:58 PM

I'm having the same problem here.



#6 Ken Simpson

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Posted 06 May 2014 - 06:14 PM

I was having the problem and reported it, but it just fixed itself. I rebuilt the cache and it made no difference. Nonetheless, all is working fine now..


Edited by Ken Simpson, 06 May 2014 - 07:32 PM.

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#7 Julie Palmer

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Posted 06 May 2014 - 07:28 PM

I have had another user report the same issue.



#8 Ken Simpson

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Posted 06 May 2014 - 07:32 PM

My other report was here


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#9 Helen Brown

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Posted 07 May 2014 - 02:17 AM

We have found and fixed the bug in searching the Library. It occurs after new modules are added. We'll release an update for the significant bug very soon.


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#10 Joel Brown

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Posted 07 May 2014 - 08:27 AM

10.4.2.1 is now posted that fixes this crash.


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#11 Julia Falling

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Posted 07 May 2014 - 09:54 AM

That was fast, Joel.  Thanks!


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