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Accordance won't install


CharlyG

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I am not allowed to post a new topic and this is the closest to mu problem. I keep installing tha latest download, but Accordance is nowhere to be found on my HD. Was' up with that? I paid my 39 bucks, used the unlock code, no error messages, but no Accordance?

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Did you do a spotlight search on your system for Accordance? If it's not in your Applications folder in the Accordance folder, do a spotlight search and see what results you get. Make sure you notice where you tell the installer to install Accordance as well.

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Yes, and it is not installed. I told it to put it in the App folder this time, as it did not install it at the root as per the notes. It is "pretending" to install again as we speak. It installed the widgets to the desktop but nothing else!

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If it doesn't work this time, try downloading a different zipped format for the installer and see if that helps. Do you have any modules you purchased or any CDs you could use to install?

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I tried the sit and the dmg. It is no longer asking for the unlock code, so it thinks it has been installed! I just went inot terminal and looked everwhere for any sign of it. Nothing! It will not let me look at the root, I get permission denied.

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Sometimes the installer finds invisible copies of Accordance that are in backup files from another computer, or in the trash. Try using the Find command to look for invisible files with Accordance in the name.

 

You can post a new topic, you would just need to wait until it is approved by a moderator. I am now making this a new topic.

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Thank you! I must be talking to the right folks, you are Member #2!!! Neither Find (under Finder), or Spotlight finds much of anything! Is there an "UNINSTALL", like us previous PC folks are used to?

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This sounds vaguely like a problem I had consistently trying to install updated from downloaded installers on a laptop mac running system 8. The installer would wipe out my current copy of Accordance but not install a new copy. Despite excellent help from Helen and others at Accordance, we were never able to track it down. In my case, the solution

was to use a CD based installer, which still wiped the application, but then I could copy the correct application directly from the CD. I was content with that solution given that there was no easy fix.

 

Chances are your problem is a different issue, but I mention it just in case there is a connection between the two.

 

 

Lorinda

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Well. it has nothing to wipe, but doesn't install either. There is a note that says it installs in the root of the hard drive, but OS X does not show you the structure of the hard drive. I may need to go into the shell and see if it put it somewhere that OS X does not "see". I shoud see etc folders and such I assume, if it is based on Unix.

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I have entered Terminal mode and snooped around. I can find NOTHING anywhere that references Accordance. Something is hiding somewhere! I should have gotten an error if the files didn't write properly?

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I got it running! I created a folder under Applications, and forced it there. It still mad a sub folder called Accordance Folder, so I moved it up a level and I'm going off to check it out. I have/had the Logos Scholar Edition but I bit the bullet and bought an iMac when my pc died. And I am a pc desktop tech by trade! So, I will be checking this pgm out as Logos is still dragging its feet!

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Please leave the application inside the Accordance folder or you will lose the relationship with all the other files! I do not understand what you did, exactly, but do not move Accordance itself, just the entire folder.

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Yup, that's what I did. I just moved the Accordance Folder up under Applications instead of under Applications/Accordance/ Accordance Folder/. It shouldn't affect anything, as the relationship below that folder didn't change.

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I am not allowed to post a new topic and this is the closest to mu problem. I keep installing tha latest download, but Accordance is nowhere to be found on my HD. Was' up with that? I paid my 39 bucks, used the unlock code, no error messages, but no Accordance?

It sounds like you might have a permissions issue with /Applications--have you tried running Disk Utility's "Repair Disk Permissions"?

 

Another troubleshooting option (for future reference) for the technically inclined like yourself would be to have Console open (with console.log selected) to see if installers are logging anything intelligible there.

 

For any reading this post who may not be familiar with OS X, both Disk Utility and Console are in /Applications/Utilities.

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It sounds like you might have a permissions issue with /Applications--have you tried running Disk Utility's "Repair Disk Permissions"?

 

Another troubleshooting option (for future reference) for the technically inclined like yourself would be to have Console open (with console.log selected) to see if installers are logging anything intelligible there.

 

For any reading this post who may not be familiar with OS X, both Disk Utility and Console are in /Applications/Utilities.

 

Good call! Check this out....

 

Permissions differ on ./Applications, should be drwxrwxr-x , they are drwxrwxrwx

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Permissions differ on ./Applications, should be drwxrwxr-x , they are drwxrwxrwx

Interesting--not what I would expect, since it seems to indicate that write permissions ("w") were enabled, but maybe the incorrect owner/group are specified for /Applications. Can you click on your Applications folder and do a File > Get Info (cmd-I), and disclose the Ownership & Permissions panel?

 

The values should be:

 

Owner: system

Group: admin

Others: read only

 

Your password is necessary when installing Accordance to give it "admin" rights to install, and if /Applications is owned by a different group, it will probably fail (though I am puzzled why no error message was apparently given).

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Yes, those are the settings. This ordeal may be pay back for all the ribbing I have given Mac guys over the years! What goes around, comes around. I love this iMac and will never look back!

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To close the loop. I just received, and installed Library 7 Premium. It looks so cool! I have no clue how to use it yet, but I figured out Logos, so............

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