Boris Repschinski Posted October 25, 2014 Share Posted October 25, 2014 (edited) My problems are related to starting Acc with workspace set to last session. I always get the message that the last workspace cannot be found and that Acc will open a default workspace. Trying to apply a default workspace for startup in preferences does not work either. Opening a workspace seems fine, though. Oh, and I have now more crashes than in my entire time since starting with Accordance. Edited October 25, 2014 by Boris Repschinski Link to comment Share on other sites More sharing options...
Joel Brown Posted October 25, 2014 Share Posted October 25, 2014 Boris, can you zip up and post a copy of your Preferences/Accordance Preferences/Startup Session.accord? Link to comment Share on other sites More sharing options...
Paul Meiklejohn Posted October 25, 2014 Share Posted October 25, 2014 (edited) Joel, are you wanting us to post the files here on the forum or email them directly to technical support? Edited October 26, 2014 by Paul Meiklejohn Link to comment Share on other sites More sharing options...
Helen Brown Posted October 25, 2014 Share Posted October 25, 2014 Please email the files to support and they will be passed on to Joel, thanks. Please also see this thread, as it may be a corrupt General settings file. Link to comment Share on other sites More sharing options...
Boris Repschinski Posted October 25, 2014 Share Posted October 25, 2014 (edited) There is no startup session.accord file in the folders where Joel told me to look. I looked also in the library at root level. And I should add that I have this problem on both my computers. Edited October 25, 2014 by Boris Repschinski Link to comment Share on other sites More sharing options...
Helen Brown Posted October 25, 2014 Share Posted October 25, 2014 Please try renaming the user/Library/Preferences/Accordance Preferences/General file. You will need to register and validate. If that works, compress and send us the bad file. 1 Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted October 25, 2014 Share Posted October 25, 2014 Please try renaming the user/Library/Preferences/Accordance Preferences/General file. You will need to register and validate. If that works, compress and send us the bad file. When I did this, the validation did away with many of my preferences (like not showing opening screen, use of Greek polytonic keyboard, etc). Link to comment Share on other sites More sharing options...
Helen Brown Posted October 25, 2014 Share Posted October 25, 2014 Yes, that is inevitable, and we are trying hard to track down the cause of the problem. Link to comment Share on other sites More sharing options...
Michael J. Bolesta Posted October 25, 2014 Share Posted October 25, 2014 Yes, that is inevitable... Ouch! Caveat emptor. Link to comment Share on other sites More sharing options...
Paul Meiklejohn Posted October 25, 2014 Share Posted October 25, 2014 I have emailed 'general' and 'workspace' files with some additional notes to Technical Support. Thank you for your determined effort in trying to sort this out, especially since it is now the weekend. Link to comment Share on other sites More sharing options...
Boris Repschinski Posted October 25, 2014 Share Posted October 25, 2014 Please try renaming the user/Library/Preferences/Accordance Preferences/General file. You will need to register and validate. If that works, compress and send us the bad file. Have done this, and the suggestion worked. Link to comment Share on other sites More sharing options...
Paul Meiklejohn Posted October 25, 2014 Share Posted October 25, 2014 Helen's suggestion has worked for me - although its a bit temperamental. At least I can open my favourite workspace without Accordance crashing. Link to comment Share on other sites More sharing options...
Greg Terry Posted October 25, 2014 Share Posted October 25, 2014 The only relief I found was a complete re-install after removing Accordance with Appzapper. That removes pretty much everything except the directory in the user's document folder. The only weirdness I have experienced since is the red close button will work if there are more than one Accordance window open. However, it will not close the last window. Other than that all seems well. Link to comment Share on other sites More sharing options...
Fabian Posted October 26, 2014 Author Share Posted October 26, 2014 One more bug. If I write a verse numbering or a word that doesn't exist then comes the pop-up window and with [enter] it does't close. Only by clicking with the cursor on the O.K. Greetings Fabian Link to comment Share on other sites More sharing options...
Fabian Posted October 26, 2014 Author Share Posted October 26, 2014 Update: This behavior is in all pop-ups. That they at the moment don't go away with an [enter]-click. Link to comment Share on other sites More sharing options...
Helen Brown Posted October 26, 2014 Share Posted October 26, 2014 This is normal Mac behavior for dialog boxes. You can only dismiss them by clicking one of the buttons. Link to comment Share on other sites More sharing options...
JoeyD Posted October 26, 2014 Share Posted October 26, 2014 The current version available in the App store is 10.4.4. However, when I "Check for app update" from within accordance I get "You're up to date! Accordance 10.4.3.2 is the current version." Is there a 10.4.4 or is this a typo in the App Store? JD Link to comment Share on other sites More sharing options...
Ken Simpson Posted October 26, 2014 Share Posted October 26, 2014 As I understand it, neither. The app store version 10.4.4 is exactly the same as the non-app-store 10.4.3.2. But there are App store reasons why the version number has to be higher. There are no newer released versions than the one you have. We are however working very hard on the v11 upgrade, and there is a 10.4.5 update in the works too. 1 Link to comment Share on other sites More sharing options...
Joel Brown Posted October 26, 2014 Share Posted October 26, 2014 Apple doesn't allow x.x.x.x version numbering, so we had to call it 10.4.4 instead of 10.4.3.2, but they are identical. Link to comment Share on other sites More sharing options...
Joel Brown Posted October 26, 2014 Share Posted October 26, 2014 The good news is that we've identified an easy workaround for anyone having trouble opening workspaces, showing the Library, and launching the program. Simply go to Preferences -> General -> and *uncheck* the "Suppress opening splash screen". That is, be sure to show the splash screen when opening the program. We've fixed the issue in 10.4.5, currently in final testing, but this workaround should help in the meantime. Please let us know if it works for you! As a friendly reminder for the 'freeze upon closing the last workspace' - Remember that if you actually want to quit the program, simply type Command-Q or select 'Quit' from the 'Accordance' menu. However, If you are trying to close your last window, as you are about to open a new one, the program is just fine, simply the last window won't close until another one is opened. So, simply select File -> New Workspace to keep working. Link to comment Share on other sites More sharing options...
Paul Meiklejohn Posted October 27, 2014 Share Posted October 27, 2014 (edited) Good news Joel, I'm sure it was a real pain for it to happen just before the launch of v.11. Anyway, I'm just glad that its sorted. Thanks again. Edited October 27, 2014 by Paul Meiklejohn Link to comment Share on other sites More sharing options...
joelmadasu Posted October 27, 2014 Share Posted October 27, 2014 So is Acc. working well with Yosemite now? Link to comment Share on other sites More sharing options...
Greg Terry Posted October 27, 2014 Share Posted October 27, 2014 (edited) After my clean install, Accordance opens as expected for me whether that is checked or unchecked.*** AddendumI did discover that with the "Suppress opening splash screen" checked it started up OK but when I tried to open a library sidebar, it crashed. Edited October 27, 2014 by Greg Terry Link to comment Share on other sites More sharing options...
Paul Meiklejohn Posted October 27, 2014 Share Posted October 27, 2014 Joel's temporary fix has helped a lot with being able to open workspaces. However, I've noticed that the search function within the library modules no longer works. Link to comment Share on other sites More sharing options...
Joel Brown Posted October 27, 2014 Share Posted October 27, 2014 Paul, what doesn't work about it? Text isn't entered, modules aren't found? Also, is your Library a zone or an overlay window/popover? Link to comment Share on other sites More sharing options...
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