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Cannot enter text in any dialogue boxes

Accordance 11

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#1 rtrickel

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Posted 09 November 2014 - 09:55 PM

I just upgraded to Accordance 11. After several minutes of using I am not able to enter text in any of the dialogue boxes. To fix I have to re-start my computer. After re-start all is normal for a few minutes and then I'm not able to enter text again.

I'm working on a Mac book pro and running OS X Yosemite.

#2 Helen Brown

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Posted 09 November 2014 - 10:09 PM

Which dialog boxes?


Helen Brown
OakTree Software

#3 rtrickel

rtrickel

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Posted 10 November 2014 - 06:47 AM

All of them - search box, research, everything.

#4 Helen Brown

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Posted 10 November 2014 - 09:42 AM

These are tabs not dialog boxes. Anyway, I think you need to screenshare with tech support and show them the problems. Skype to oaktreesupport works, or you can download the free TeamViewer app that works very well, and then email our support team.


Helen Brown
OakTree Software





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