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User Tools icon on toolbar does not allow me to open some user tools


Kit

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User Tools icon on toolbar does not allow me to open some user tools; I encountered this problem on 11.0.1 also. Did i miss something?

post-4011-0-31147000-1416366053_thumb.png

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It looks like the tool may be missing from the Library, or if present isn't found. Try deleting it from the Library and adding it back from Documents.

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Helen, it is not missing. I can open the same module via the library; I just cannot access it via the toolbar icon.

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Kit, is it located within a subfolder in your Library -> My Tools?

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yes it is. however, when i access it by clicking the tool bar User Tool icon, it keeps saying that particular user tool is not available.

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