Problems with Easy Install

[peguard]

Since a couple of months, when updating the program, appears a notice to update modules LBLA and Anchor-NT. It suggests to remove the old ones (from Application Support/Accordance/Modules/Texts or Tools) and try the Easy install option ('Instalación rápida', in spanish) to reinstall them. I've done so several times in different days, but it didn't work. In fact, I click the Easy install button, but no modules appear available whatsoever. 

 

Another issue is a recent message that my ZIBBCOT module is missing. I found it but could not open it. Thinking that was probably corrupted, I removed it and tried to reinstall it again with Easy install. Unfortunately, it didn't work either and no module is available. 

 

What can I do to get again the modules mentioned?

Thank you very much for you assistance,

 

Pedro Guardiola

[Helen Brown]

Are you sure that the modules didn't install? You will find them at the bottom of the category to which they belong. If you cannot find them, it's best to email support and give them your contact information on Skype so that we can take a look at your computer.

[peguard]

I am sure. Anyway, your answer has given me the tip to solve the issue. The fact is that I was removing the old modules directly from the folder (at the directory of my computer already mentioned), and not from the Accordance Library. So, removing them from the Library too, has solved the problem.

 

Thanks, Helen.

[Helen Brown]

Glad you have solved it.