2 replies to this topic

[bsheets]

I have the latest versions of Accordance running on several devices - a macbook, an iPhone, and and iPad mini.  I sync my user notes via dropbox.  It looks like my macbook and my iPhone are syncing as I expect. But the iPad mini does not.  It indicates it is syncing with dropbox, but content created is not synced between devices.  

 

I looked in my dropbox folder and it looks like i have both .acc4 and .amynotes versions of my user notes.  I assume this is part of the problem.  Any suggestions on how to resolve it so content is not lost?

 

Thanks!

Ben

[Mike Garrity]

Hi Ben,

 

Sorry for your troubles, you are not the only one that had this problem when upgrading their user notes.

 

I recommend that you:

• rename the older user note (e.g. My Notes.acc4 to My Notes OLD.acc4) in your dropbox folder. I assume the iPad mini is using the older one.
• On your iPad mini, “quit” Accordance Mobile and then go to Settings > Accordance > Reset User Content
• Launch Accordance Mobile and do a dropbox sync. You should have a fresh copy of all your user content.
• When you dropbox sync on your macbook and iPhone then you should have the renamed user note installed.
• Unfortunately, you will have to manually merge the two user notes on your macbook.

 

Please let us know if there are any problems or if you need help,

Mike

[bsheets]

that worked!  Thanks!