R Gustason Posted November 25, 2015 Share Posted November 25, 2015 My Accordance (2.2.2) for iOS 9.1 is crashing after I reset my phone to factory defaults and reinstalled the app. Now, when I go to Easy Install, select some modules (any of them) and click the left download icon (circle with down pointing arrow) after a few seconds accordance crashes and my home screen is displayed. Any way to fix this or send a crash report? Link to comment Share on other sites More sharing options...
Helen Brown Posted November 25, 2015 Share Posted November 25, 2015 Please try the top three buttons in the Settings: Accordance: Application Startup. Link to comment Share on other sites More sharing options...
R Gustason Posted November 26, 2015 Author Share Posted November 26, 2015 Well, in the settings app, under accordance I only saw use cellular, which was on, so I turned it off. I'm trying the downloads again to see and so far it appears to be downloading. It didn't immediately crash anyway. I'll let you know if it completes. Thanks Helen. Link to comment Share on other sites More sharing options...
Helen Brown Posted November 26, 2015 Share Posted November 26, 2015 These three buttons are in a separate section from the standard Use Cellular Data. Link to comment Share on other sites More sharing options...
R Gustason Posted November 26, 2015 Author Share Posted November 26, 2015 Still didn't see that in the Settings > Accordance section of the Apple Settings App. The download failed again too. Not sure what to do next. Link to comment Share on other sites More sharing options...
Helen Brown Posted November 27, 2015 Share Posted November 27, 2015 If you cannot find those settings (they are there), then call Support during office hours or email them to set up am appointment. Link to comment Share on other sites More sharing options...
R Gustason Posted November 27, 2015 Author Share Posted November 27, 2015 Helen, I see the settings you are referring too in the iPad app, but not in the iPhone version. Link to comment Share on other sites More sharing options...
Helen Brown Posted November 28, 2015 Share Posted November 28, 2015 I do, but I suggest you remove the app and then reinstall it. Link to comment Share on other sites More sharing options...
R Gustason Posted December 3, 2015 Author Share Posted December 3, 2015 Removed and reinstalled. That seems to have worked, and the options in Settings look like what you described now. Thanks for the tip. I didn't think I'd need to delete and reinstall since I was installing it on a fresh device. None-the-less, it worked, so thanks again! Link to comment Share on other sites More sharing options...
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