James Taylor Posted April 30, 2016 Share Posted April 30, 2016 Hello, I'm running Accordance 10 from the apple store. Wondering about my upgrade options. 1 - If I upgrade to version 11 from the apple store, will it just install and leave all my purchased modules intact? Is there still a 10.00 credit upgrading this way? 2 - If I want to upgrade to essential collection, will I need to reinstall everything? Is there a way to transfer the modules from apple store 10 to essential 11 without needing to download everything? Thanks for any help with this, James Link to comment Share on other sites More sharing options...
Daniel Francis Posted April 30, 2016 Share Posted April 30, 2016 I believe you have to contact customer service... You should not need to redownload everything because all modules should be in your users library/application support/Accordance/ So any App, be it apple version or non should be able to use it. This is MY UNDERSTANDING.... You will need confirmation from Accordance. -Dan Link to comment Share on other sites More sharing options...
Helen Brown Posted April 30, 2016 Share Posted April 30, 2016 It is a little complicated as the AppStore version is "sandboxed" at Apple's insistence, so all its files, modules, preferences, etc. are in a "container." Only your user files are in the normal Documents location. If you buy and download the update from Apple it will use all the current modules, and yes, we'll give you the $10 credit so you don't lose out. Of course, after Apple's cut we do lose on that deal! If you then purchase the Essential, the modules will download into the same copy of Accordance so you should have no problems. If you buy and download our webstore version, we'll give you the upgrade price for the Starter. However, it will start over and redownload everything into the usual Application Support of your user/Library. You can work with our tech support to move your modules and preferences there first, but usually we recommend and help you remove the old containers and do a clean install. In summary, it's possible but not so easy to switch the program version between the AppStore and our website versions, but anything you purchase will be available to you in either version since you are logging into the same Accordance account. 2 Link to comment Share on other sites More sharing options...
James Taylor Posted April 30, 2016 Author Share Posted April 30, 2016 Thanks Helen, Will I have problems with my copies of TNIV & NIV84 if I purchase from the Accordance site? JT Link to comment Share on other sites More sharing options...
Daniel Francis Posted April 30, 2016 Share Posted April 30, 2016 Thanks for the better understanding Helen. I am sad to learn it is so convoluted but now I know for sure. -Dan Link to comment Share on other sites More sharing options...
Helen Brown Posted April 30, 2016 Share Posted April 30, 2016 James: As long as the modules were purchased from or registered with Accordance, we can sync them to your account and you can access them either way. 1 Link to comment Share on other sites More sharing options...
Helen Brown Posted April 30, 2016 Share Posted April 30, 2016 BTW, there are other disadvantages to the AppStore version: it's harder to support since the files are buried in the "sandbox," and the review process by Apple means that we don't post updates as often. That can be good as we tend to wait until a version is reasonably stable before we post it in the AppStore, but if there is a bug you may have to live with it for a while. Link to comment Share on other sites More sharing options...
James Taylor Posted April 30, 2016 Author Share Posted April 30, 2016 Thank you, I didn't realize we could still access the TNIV & NIV84. For some reason I thought they had been removed from the Accordance site. JT Link to comment Share on other sites More sharing options...
JohnABarnett Posted April 30, 2016 Share Posted April 30, 2016 James, I won't be that annoying, cornball ball guy that says I have loved your music since "Sweet Baby James." I won't. I just won't. Link to comment Share on other sites More sharing options...
James Taylor Posted April 30, 2016 Author Share Posted April 30, 2016 Ha Ha! That song was playing on the radio the year I was born :-) JT 1 Link to comment Share on other sites More sharing options...
JohnABarnett Posted April 30, 2016 Share Posted April 30, 2016 Ha Ha! That song was playing on the radio the year I was born :-) JT Thanks for your gracious response, and indulging this annoying cornball. I was a junior in high school when the song came out, and as a guitar player I played and sang his music for many years. Link to comment Share on other sites More sharing options...
Ken Simpson Posted May 1, 2016 Share Posted May 1, 2016 Thank you, I didn't realize we could still access the TNIV & NIV84. For some reason I thought they had been removed from the Accordance site. JT James, my understanding is that both have been removed from sale, so you won’t find them on the WebStore, and replaced by the NIV11 at Zondervan’s requirement. If you already had purchased NIV84 and/or TNIV from us, and it is recorded against your account, then you can redownload them if they are required. Helen will tidy that up if I have details incorrect. Link to comment Share on other sites More sharing options...
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