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Strange symbols in Ugaritic Tagged texts


Michel Gilbert

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Hi,

I just installed Acc on my new iPad and opened up the Ugaritic Tagged texts. The texts themselves don’t appear the same as in the desktop version - lots of strange symbols (no need of screen shots, just compare the very beginnings).

Regards,

Michel

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I agree with what you report. The font is set to Helvetica when it needs to be set to our Rosetta font (as in the desktop version). This is a bug in the programming, and our team will look into it and update the module or the program as necessary.

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Hey Michel, 

 

I can't seem to reproduce this issue on my device. Do you mind sending over a screenshots so I can see what it looks like on your device?

 

Thanks,

 

Chris

Edited by RockwellC09
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I removed and reinstalled the UGAR-T and now it's fine, so I recommend that as a solution.

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Hi Chris,

 

post-32543-0-37836100-1462463231_thumb.png

 

It's unreadable like this.

 

Regards,

 

Michel

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I removed and reinstalled the UGAR-T and now it's fine, so I recommend that as a solution.

 

That worked. Thanks.

 

But why does this happen?

 

Have to go till now.

 

Regards

 

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Thanks Michel, your screenshot is really helpful. We're looking into this issue now.

 

Chris

Edited by RockwellC09
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Hi,

Although reinstalling fixed the text, the same strange characters appear in the instant details. See screen shot.

 

post-32543-0-06190000-1462547180_thumb.png

Regards,

Michel

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Yes, I confirm, and that probably is a bug.

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Hi,

I just opened the Ugaritic Tagged texts again and I got the same strange symbols as before, in the text and instant details. It seems that removing and reinstalling only works for as long as you stay in the module. After you read other modules and reopen the Ugaritic texts, it reverts to the strange symbols.

Regards,

Michel

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I am not seeing this, but I am running a beta of the next version. I am sure the iOS developers will look into this.

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  • 4 months later...

Hey Michel, 

 

Sorry to hear that. You mind sending me another screenshot.

 

Thanks,

 

Chris

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Ok thanks for the screenshot. I was able to reproduce this issue and I'll add it to the list to be fixed in the 2.4.x.

 

Chris

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