Michel Gilbert Posted May 4, 2016 Share Posted May 4, 2016 Hi,I just installed Acc on my new iPad and opened up the Ugaritic Tagged texts. The texts themselves don’t appear the same as in the desktop version - lots of strange symbols (no need of screen shots, just compare the very beginnings).Regards,Michel Link to comment Share on other sites More sharing options...
Helen Brown Posted May 5, 2016 Share Posted May 5, 2016 I agree with what you report. The font is set to Helvetica when it needs to be set to our Rosetta font (as in the desktop version). This is a bug in the programming, and our team will look into it and update the module or the program as necessary. Link to comment Share on other sites More sharing options...
Michel Gilbert Posted May 5, 2016 Author Share Posted May 5, 2016 Thanks. Link to comment Share on other sites More sharing options...
Chris Rockwell Posted May 5, 2016 Share Posted May 5, 2016 (edited) Hey Michel, I can't seem to reproduce this issue on my device. Do you mind sending over a screenshots so I can see what it looks like on your device? Thanks, Chris Edited May 5, 2016 by RockwellC09 Link to comment Share on other sites More sharing options...
Helen Brown Posted May 5, 2016 Share Posted May 5, 2016 I removed and reinstalled the UGAR-T and now it's fine, so I recommend that as a solution. Link to comment Share on other sites More sharing options...
Michel Gilbert Posted May 5, 2016 Author Share Posted May 5, 2016 Hi Chris, It's unreadable like this. Regards, Michel Link to comment Share on other sites More sharing options...
Michel Gilbert Posted May 5, 2016 Author Share Posted May 5, 2016 I removed and reinstalled the UGAR-T and now it's fine, so I recommend that as a solution. That worked. Thanks. But why does this happen? Have to go till now. Regards Link to comment Share on other sites More sharing options...
Chris Rockwell Posted May 5, 2016 Share Posted May 5, 2016 (edited) Thanks Michel, your screenshot is really helpful. We're looking into this issue now. Chris Edited May 5, 2016 by RockwellC09 Link to comment Share on other sites More sharing options...
Michel Gilbert Posted May 6, 2016 Author Share Posted May 6, 2016 Hi,Although reinstalling fixed the text, the same strange characters appear in the instant details. See screen shot. Regards,Michel Link to comment Share on other sites More sharing options...
Helen Brown Posted May 6, 2016 Share Posted May 6, 2016 Yes, I confirm, and that probably is a bug. Link to comment Share on other sites More sharing options...
Michel Gilbert Posted May 11, 2016 Author Share Posted May 11, 2016 Hi,I just opened the Ugaritic Tagged texts again and I got the same strange symbols as before, in the text and instant details. It seems that removing and reinstalling only works for as long as you stay in the module. After you read other modules and reopen the Ugaritic texts, it reverts to the strange symbols.Regards,Michel Link to comment Share on other sites More sharing options...
Helen Brown Posted May 12, 2016 Share Posted May 12, 2016 I am not seeing this, but I am running a beta of the next version. I am sure the iOS developers will look into this. Link to comment Share on other sites More sharing options...
Michel Gilbert Posted September 16, 2016 Author Share Posted September 16, 2016 Hi,This still isn't fixed in 2.4.Regards,Michel Link to comment Share on other sites More sharing options...
Chris Rockwell Posted September 16, 2016 Share Posted September 16, 2016 Hey Michel, Sorry to hear that. You mind sending me another screenshot. Thanks, Chris Link to comment Share on other sites More sharing options...
Michel Gilbert Posted September 16, 2016 Author Share Posted September 16, 2016 Hi Chris, The problem is with the ID still. Thanks. Link to comment Share on other sites More sharing options...
Chris Rockwell Posted September 16, 2016 Share Posted September 16, 2016 Ok thanks for the screenshot. I was able to reproduce this issue and I'll add it to the list to be fixed in the 2.4.x. Chris 1 Link to comment Share on other sites More sharing options...
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