Jump to content

Installing issue


Emanuel Cardona

Recommended Posts

 

Hi, I am missing my ESVS text.

 

I have tried to Easy Install:

 

Strater Collection (Accordance 11) (Collection11-Starter) 

Purchased on: October 31, 2014 12:01:42 pm

Installation Status: Incomplete

Remaining Download Size: 11.2 MB

Missing Items: 11-Acc, Starter11 Group, ESVS

 

And it says:

 

There was an error attempting to download the file. Please contact technical support.

 

Thank you!

Link to comment
Share on other sites

I am not sure if I am going to be helpful here but if you hold down the option key when you start accordance you can get the safe mode screen.

 

post-29263-0-70782500-1471287965_thumb.png

 

Clicking the clean out caches  (LIBRARY & DOWNLOADS) might solve the problem. Best I can offer anyhow.

 

-Dan

Edited by Dan Francis
Link to comment
Share on other sites

Thank you, Dan!  Now ESVS is up and running.

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...