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Shopping Cart Issue in the store


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#1 Michael Hunt

Michael Hunt

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Posted Today, 03:08 AM

I added some items to my shopping cart to take advantage of the sale and when I went to apply the discount coupon to my order I get the following:

 

View Cart

Check out the Payment Plan and Refund Policy. Do you qualify for a discount?


There are no items in your cart.

 

 

But I actually do have items in my shopping cart. Is there a problem with my cart? Have the wheels tired out my selections into the ether ?????

 

Hope someone can help.

 

Michael


Formerly known as oddsocks


#2 Michael Hunt

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Posted Today, 04:10 AM

Update: Restarted safari and logged back into my account. Items were still there but when I went to apply the discount coupon the same thing happened.


Formerly known as oddsocks


#3 Helen Brown

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Posted Today, 08:22 AM

We will check this out ASAP.


Helen Brown
OakTree Software

#4 Helen Brown

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Posted Today, 11:00 AM

This issue is now fixed, and you should find that you can complete your order with the coupon code. Thanks for the report, it was an intermittent issue and so not easy to track down.


Helen Brown
OakTree Software




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