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Tabs Windows Freezing

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#1 Tim Goldsmith

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Posted 29 September 2016 - 06:21 AM

Since I upgraded to Sierra, the tabs within my research window are playing up big time. I have multiple tabs open for NT, OT, Secondary text & graphic study, but it is taking me up to 20 or 30 clicks to get a tab to open at the moment. 

Is this something that others are experiencing? 

I've attached what comes up when I'm clicking on a tab that I want to open. The Shift-apple-3 doesn't appear to show the cursor, but the tab that is open in the far left one, but the tab I'm clicking on is the one next to that.

 

 


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#2 Helen Brown

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Posted 29 September 2016 - 06:23 AM

Please confirm which version of Accordance you are using.


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#3 Joe Laing

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Posted 02 October 2016 - 01:01 PM

Helen,

 

I am having the same issue and lots of trouble last night when looking for images. 

 

When I try to click on images, they wouldn't open up.  Also, when I select books in the library or in the research pane, they wouldn't open.

 

Thought it might be my mouse (Logitech M325), so I switched to an Apple bluetooth, but it didn't make a difference.

 

Running: macOS Sierra, Accordance 11.2.4

 

Joseph



#4 Tim Goldsmith

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Posted 03 October 2016 - 07:47 PM

Hi Mithril.
I'm using 11.2.

I've noticed today that the "Library" section isn't working properly either. I can't get any of the sections in "Tools" to open up. Odd
 


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#5 Helen Brown

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Posted 04 October 2016 - 03:02 AM

Please upgrade to 11.2.4 which is ready for Sierra, and then report back to us.

 

Mithril is a level of a forum participant, not my name!


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#6 Joe Laing

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Posted 04 October 2016 - 11:58 AM

Helen,

 

Have 11.2.4 and not yet released 11.2.4.1.  Still having issues with tabs, selections in library, and table of contents in resources also.  Earlier this morning, I finally did get Zondervan Bible Atlas to open up...took 20 clicks.

 

Thanks Helen and your team!



#7 Tim Goldsmith

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Posted 04 October 2016 - 05:32 PM

I'm 11.2.4 still freezing everything. Like Joe, tabs & library selections & research selections are all requiring multiple clicks to open if they do at all.



#8 Helen Brown

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Posted 05 October 2016 - 10:44 PM

Please try the next version, even though it's not publicly available yet:

 

http://accordancefil...ce_11.2.4.1.dmg
 

Let us know whether or not this helps.


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#9 Joe Laing

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Posted 07 October 2016 - 09:34 PM

Helen,

 

Didn't help.  I'm using an Apple Bluetooth mouse.  I know there are issues with Sierra and mice.  Neither my Logitech, nor the Apple work.  When trying to open Zondervan Bible Atlas...takes quite a few clicks.  Then, can't navigate through table of contents.



#10 Joe Laing

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Posted 07 October 2016 - 10:08 PM

Helen,

The only workaround that I have found with the tab, mouse issue is a program called DwellClick by Pilot Moon (using in "trial mode" and working).  When you move the mouse to a place that you would normally click, it does it for you.

 

I just found it and working (using with Apple Mouse).  I just upgraded my Mac mini hd and downloaded Sierra.  Though I had another image, I did want to stick with Sierra if possible.  Thus far, it is working.  I will be using tomorrow and will let you know.

 

I didn't download 11.2.4.1 and it didn't make a difference for the issues that I was experiencing.



#11 David Padfield

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Posted 20 October 2016 - 04:53 PM

I am having the same problem with mouse clicks not working (Accordance 11.2.4, macOS Sierra 10.12, Mac Bluetooth mouse). Sometimes it takes 20 clicks for a book in my library to open, other times it works like it should.

 

I have also noticed that the active open book in my library was a weird drop shadow on it (see screen shot). Look at the word "Exodus" in the center column of the screen shot.

 

Attached Files



#12 David Padfield

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Posted 25 October 2016 - 06:25 PM

Just an update. I upgraded my system software to MacOS Sierra 10.12.1 and am still having the problem with the Apple Bluetooth mouse not working properly in Accordance library entries. However, I am not having this problem with other programs that have a similar interface with drop-down menus (like Adobe Bridge and Adobe Dreamweaver).



#13 Joe Laing

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Posted 05 November 2016 - 01:42 PM

Yesterday, I updated to Accordance 12...and it seems the "tab" issue is gone!

 

And...can now click on books and select items in table of contents...of which I had trouble before (many clicks).

 

By the way, using same mouse (Logitech m325) as before and running macOS Sierra 10.12.1



#14 David Voth

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Posted 05 November 2016 - 03:01 PM

I am finding issues with accessing tabs occurring as well on my computer. Accordance 11.2.4


David Voth


#15 Fabian

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Posted 05 November 2016 - 04:08 PM

I am finding issues with accessing tabs occurring as well on my computer. Accordance 11.2.4

 

It seems you have to go the way like Joe. 

 

Greetings

 

Fabian


Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bugs, I describe.

PLEASE!
Bring more international Bibles to the store,
fix my reported bugs, even the old ones which never was addressed,
develop my feature requests, the new once and the once I made years ago,
in nearer future.





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