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#1 Randy W. Sims

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Posted 03 November 2016 - 05:41 AM

I'm not seeing any upgrade pricing. Is this not active yet or am I misunderstanding? I've looked at a number of the collections, but it shows the same price logged in as not logged in. Eg, Looking at the Triple Disc, it shows I own a majority of the modules (coming from Acc 11 Adv), but the price doesn't change from $899 whether logged in or not. Nothing changes when added to cart either.


Accordance 12.x for Windows
Custom PC: Core i7; 32GB RAM; GeForce GTX 970 (Dual Monitor); Win 10 Pro x64
Samsung ATIV Smart PC Pro 700T: Core i5; 4GB RAM; 256GB SSD; Win 10 Pro x64
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#2 Fabian

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Posted 03 November 2016 - 05:44 AM

Hello Randy 

 

There was a bug and this has solved first. It will come later today.

 

Greetings

 

Fabian


Greetings

 

Fabian

 

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

 

Mac Air (13-inch, Mid 2013)

1,3 GHz Intel Core i5

4GB Ram

Next time: I'll buy only one with SuperRetina OLED, and hopefully without a glossy screen. A faster CPU, SSD and more RAM.

 

macOS High Sierra 10.13.3

Accordance 12.2.4 and waiting on 13 (on iPad Pro with 3D touch)

 

iPhone X 256GB

iOS 11.2.6

Accordance Mobile 2.6.4.9492


#3 William B

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Posted 03 November 2016 - 05:58 AM

Thats strange, im sure I saw it, for me it was from 10-12 and it was $55 which is pretty good, will be doing it soon.

 

Perhaps its something else you mean through :)



#4 Fabian

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Posted 03 November 2016 - 06:11 AM

Yes this belongs not to the Starter. Only the bigger Collections.

 

Greetings

 

Fabian


Greetings

 

Fabian

 

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

 

Mac Air (13-inch, Mid 2013)

1,3 GHz Intel Core i5

4GB Ram

Next time: I'll buy only one with SuperRetina OLED, and hopefully without a glossy screen. A faster CPU, SSD and more RAM.

 

macOS High Sierra 10.13.3

Accordance 12.2.4 and waiting on 13 (on iPad Pro with 3D touch)

 

iPhone X 256GB

iOS 11.2.6

Accordance Mobile 2.6.4.9492


#5 Randy W. Sims

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Posted 03 November 2016 - 06:18 AM

There was a bug and this has solved first. It will come later today.

 

Thanks. Looks like it might be fixed now.


Accordance 12.x for Windows
Custom PC: Core i7; 32GB RAM; GeForce GTX 970 (Dual Monitor); Win 10 Pro x64
Samsung ATIV Smart PC Pro 700T: Core i5; 4GB RAM; 256GB SSD; Win 10 Pro x64
ASUS Nexus 7 | Samsung GALAXY S5 | Apple iPad Pro 9.7

#6 Helen Brown

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Posted 03 November 2016 - 06:20 AM

I believe the bug is now fixed and you should see an accurate list of the modules that would be added withat purchase.


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Helen Brown
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#7 Fabian

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Posted 03 November 2016 - 06:23 AM

I believe the bug is now fixed and you should see an accurate list of the modules that would be added withat purchase.

 

Thanks

 

Greetings

 

Fabian


Greetings

 

Fabian

 

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

 

Mac Air (13-inch, Mid 2013)

1,3 GHz Intel Core i5

4GB Ram

Next time: I'll buy only one with SuperRetina OLED, and hopefully without a glossy screen. A faster CPU, SSD and more RAM.

 

macOS High Sierra 10.13.3

Accordance 12.2.4 and waiting on 13 (on iPad Pro with 3D touch)

 

iPhone X 256GB

iOS 11.2.6

Accordance Mobile 2.6.4.9492


#8 Randy W. Sims

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Posted 03 November 2016 - 06:36 AM

There is a bug. I can add Trip Disc & Gk Pro and get ~$813. Doesn't matter the order. If I then delete one from cart, go back and add it, the price drops to $724.


Edited by Randy W. Sims, 03 November 2016 - 06:37 AM.

Accordance 12.x for Windows
Custom PC: Core i7; 32GB RAM; GeForce GTX 970 (Dual Monitor); Win 10 Pro x64
Samsung ATIV Smart PC Pro 700T: Core i5; 4GB RAM; 256GB SSD; Win 10 Pro x64
ASUS Nexus 7 | Samsung GALAXY S5 | Apple iPad Pro 9.7

#9 Tony Lawrence

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Posted 03 November 2016 - 07:08 AM

I am excited to purchase Accordance 12 but want to make sure I maximize my purchase. Sadly, as a long-time Accordance user I find the new collections to be confusing. I know that this is the rollout date and there will be bugs in listings but the number of collections and combinations are a little too much. My guess is that these will be streamlined at some point in the future.

 

However, I have two questions:

 

1. On the Pulpit Commentary Page <https://www.accordan...pit Commentary>it shows that the set is include with the Graphics Pro and Triple Discoverer Collections but when I go to those collections it is not listed. So my assumption is there is a bug here in the listing. Obviously if it was included in those it would make more sense for me to upgrade to one of those collections as I will be purchasing the set.

2. Do you have to purchase the Accordance 12 upgrade ​in addition to the collection upgrade or is the application upgrade included in the collection upgrade? I have not been able to find that clearly stated. 


Tony Lawrence
biblelandphotos.org

#10 Gordon

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Posted 03 November 2016 - 07:18 AM

Tony,

I agree with you totally.  The whole thing is very confusing.  Also, I liked the previous graphics display much better


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‏ כִּ֤י לֶ֣קַח ט֭וֹב נָתַ֣תִּי לָכֶ֑ם תּֽ֝וֹרָתִ֗י אַֽל־תַּעֲזֹֽבוּ׃


#11 Fabian

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Posted 03 November 2016 - 07:18 AM

I am excited to purchase Accordance 12 but want to make sure I maximize my purchase. Sadly, as a long-time Accordance user I find the new collections to be confusing. I know that this is the rollout date and there will be bugs in listings but the number of collections and combinations are a little too much. My guess is that these will be streamlined at some point in the future.

 

However, I have two questions:

 

1. On the Pulpit Commentary Page <https://www.accordan...pit Commentary>it shows that the set is include with the Graphics Pro and Triple Discoverer Collections but when I go to those collections it is not listed. So my assumption is there is a bug here in the listing. Obviously if it was included in those it would make more sense for me to upgrade to one of those collections as I will be purchasing the set.

2. Do you have to purchase the Accordance 12 upgrade ​in addition to the collection upgrade or is the application upgrade included in the collection upgrade? I have not been able to find that clearly stated. 

Dr. J. has made a Podcast which explains the collections.

 

I'm sure it will be official released soon.

 

I love the new structure.  For me there are more questions why the Academic bundles are still listed. For me they are a little bit obsolete. And hey, the old collections are still available.

 

Greetings

 

Fabian


Greetings

 

Fabian

 

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

 

Mac Air (13-inch, Mid 2013)

1,3 GHz Intel Core i5

4GB Ram

Next time: I'll buy only one with SuperRetina OLED, and hopefully without a glossy screen. A faster CPU, SSD and more RAM.

 

macOS High Sierra 10.13.3

Accordance 12.2.4 and waiting on 13 (on iPad Pro with 3D touch)

 

iPhone X 256GB

iOS 11.2.6

Accordance Mobile 2.6.4.9492


#12 Tony Lawrence

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Posted 03 November 2016 - 07:26 AM

I would not want anyone to think my criticism of the new organization is a lack of love for Accordance. However, constructive criticism can help us improve. “Faithful are the wounds of a friend, But the kisses of an enemy are deceitful.” Proverbs 27:6 NKJV. 

 

I saw Dr. J's podcast when it was briefly available but when I finished my head was spinning like Linda Blair in the Exorcist. :)


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#13 John Fidel

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Posted 03 November 2016 - 07:34 AM

There appear to still be some issues with the upgrade pricing. I own Acc 11, but the starter upgrade price is still 59.90 rather than the upgrade for owners of ACC 11.

 

Edit: I can get the correct starter price if I hit learn more and then upgrade pricing, however it requires a manual review. Shouldn't my ACC 11 purchase be part of the upgrade pricing?

 

However, if I select triple learner I get a price of $222. If I select each learner package separate it shows that I get resources that I do not own from the English learner and graphics, but I own all of the G & H learner. The triple price is higher than the upgrade price for those two packages. I thought if you bought the triple there would be a discount. My G & H learner price is $65 even though I own everything. I realize how challenging getting all the combinations can be, but  my pricing does not appear to be correct.


Edited by John Fidel, 03 November 2016 - 07:52 AM.


#14 Fabian

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Posted 03 November 2016 - 07:51 AM

There appear to still be some issues with the upgrade pricing. I own Acc 11, but the starter upgrade price is still 59.90 rather than the upgrade for owners of ACC 11.

 

You by always the full 12, but you get discount manually by purchasing it. So for you the only the upgrade price for 11 to 12.

 

So 59.90 is absolut correct. After you have it, this didn't show up anymore.

 

Greetings

 

Fabian


Greetings

 

Fabian

 

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

 

Mac Air (13-inch, Mid 2013)

1,3 GHz Intel Core i5

4GB Ram

Next time: I'll buy only one with SuperRetina OLED, and hopefully without a glossy screen. A faster CPU, SSD and more RAM.

 

macOS High Sierra 10.13.3

Accordance 12.2.4 and waiting on 13 (on iPad Pro with 3D touch)

 

iPhone X 256GB

iOS 11.2.6

Accordance Mobile 2.6.4.9492


#15 John Fidel

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Posted 03 November 2016 - 07:54 AM

Sorry Fabian, I do not follow. My price should be shown as 49.90 and should not require a manual review.



#16 John Fidel

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Posted 03 November 2016 - 07:57 AM

Also, this letter needs to show Accordance 12, not 11.

Attached Files



#17 Helen Brown

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Posted 03 November 2016 - 07:59 AM

Thank you for your patience as we fix the glitches in the system.

 

The Starter is included in all the Collections except the Graphics ones. However, if you want an upgrade price on the Starter alone, please order that upgrade to the Starter. If you order a higher Collection, it will give you upgrade prices where appropriate including on the Starter. However, if you qualify for one of the recent upgrades, please put that in the cart with the rest of your order, so that our hard-working staff can take care of it approriately.


Helen Brown
OakTree Software

#18 John Fidel

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Posted 03 November 2016 - 08:06 AM

Helen, I am certain your staff will get things worked out. Just trying to provide input before you staff gets overwhelmed with orders.



#19 Fabian

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Posted 03 November 2016 - 08:13 AM

Hello John 

 

How you see in the image the process is pending. From the 59.90 which is shown in the collections, it will be only charged your credit card by the upgrade price.

 

Yes I see there is still 11. But there are some other places which is currently still on 11 and will be sure changed in the next time. Facebook, Twitter, and a few sites on Accordancebible.com.

 

Greetings

 

Fabian


Greetings

 

Fabian

 

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

 

Mac Air (13-inch, Mid 2013)

1,3 GHz Intel Core i5

4GB Ram

Next time: I'll buy only one with SuperRetina OLED, and hopefully without a glossy screen. A faster CPU, SSD and more RAM.

 

macOS High Sierra 10.13.3

Accordance 12.2.4 and waiting on 13 (on iPad Pro with 3D touch)

 

iPhone X 256GB

iOS 11.2.6

Accordance Mobile 2.6.4.9492


#20 Helen Brown

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Posted 03 November 2016 - 08:17 AM

Thank you for your patience as we fix the glitches in the system.

 

The Starter is included in all the Collections except the Graphics ones. However, if you want an upgrade price on the Starter alone, please order that upgrade to the Starter. If you order a higher Collection, it will give you upgrade prices where appropriate including on the Starter. However, if you qualify for one of the recent upgrades, please put that in the cart with the rest of your order, so that our hard-working staff can take care of it approriately.


Helen Brown
OakTree Software




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