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Map issues in Easy Install Accordance XII


gordonhooker

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Hi All,

 

After upgrading to Accordance 12 I keep being shown that maps colours have not been installed when in fact they were already installed and I re-installed them. Does anyone know what is happening here?

 

regards, Gordon

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Are you using the FULL Accordance XII?

 

In the Lite the Maps don't work. You have to go back to 11 or purchase XII. If you have purchased then you have by Install "check purchase status".

 

Greetings

 

Fabian

 

But maybe I'm wrong.

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Hi Fabian,

 

Thank you for your update...

 

I already own maps and I purchased the upgrade of XII.

 

So it must be some other issue...

 

blessings, Gordon

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I've been having this problem for quite a while under version 11. I was hoping version 12 would fix it.

Edited by Ed Heckman
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I suspect it would be good to speak to support about it, perhaps screenshare with them so they can examine the system directly. It's quite possible it's a permissions issue or some such thing. And it would be more quickly resolved if someone could poke around the system a bit.

 

Thx

D

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I ended up logging a bug with support.

 

thanks all for your responses.

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