R. Mansfield Posted December 19, 2016 Share Posted December 19, 2016 Fire up App Update because Accordance is now at v. 12.0.2 on Windows and Mac! This release brings feature updates to Stacks & more + bug fixes!. For the full list of changes, see our "New Since 12" page. 1 Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted December 20, 2016 Share Posted December 20, 2016 I'm still having issues with Atlas crashing anytime I open it on Windows, even after the update. What would cause that? Thanks! Link to comment Share on other sites More sharing options...
R. Mansfield Posted December 20, 2016 Author Share Posted December 20, 2016 Nathan, this isn't a common bug even in the previous release. I just tested launching the Atlas in Windows on my computer, and it worked fine. I'd recommend contacting Tech Support tomorrow either by email ( support@accordancebible.com ), calling 407-339-0266 or accessing Live Chat during business hours. Link to comment Share on other sites More sharing options...
SWC Posted December 20, 2016 Share Posted December 20, 2016 (edited) If you need tech support... don't call the 877-339-5855 number... that is sales and we can't connect you. Tech support is 407-339-0266. If they are on the phone when you call... do leave your name and number on the recorder. They will get back as soon as possible. Office hours are from 9:00 AM to 6:00 PM East Coast Time Zone (Florida) Monday - Friday Steve Carruth Senior Customer Service Representative Edited December 20, 2016 by Steve Carruth Link to comment Share on other sites More sharing options...
Dr. Nathan Parker Posted December 21, 2016 Share Posted December 21, 2016 Thanks for letting me know. I will call Support tomorrow and get on this ASAP. I want to use Atlas to build a map for Christmas. :-) Link to comment Share on other sites More sharing options...
.png.c3123c857d1029f98e39c9394adc358d.png)
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now