Martin Z Posted January 8, 2017 Share Posted January 8, 2017 Hello, It says that it cannot open a certain "highlights" file, and keeps roll the gear forever. (screenshots attached) Wondering if anyone else has this issue. And do I have to delete the app and reinstall it? Thanks! Link to comment Share on other sites More sharing options...
Emanuel Cardona Posted January 9, 2017 Share Posted January 9, 2017 I am not having the highlights file problem, but the app does not want to work. Link to comment Share on other sites More sharing options...
Helen Brown Posted January 9, 2017 Share Posted January 9, 2017 Please quit Accordance by flicking it up from the Home /list view, go to the general Settings and scroll down to Accordance. Usually Remove Saved Session and restarting Accordance fixes most problems, but there are other options there to try, always with a restart of Accordance. Link to comment Share on other sites More sharing options...
Martin Z Posted January 9, 2017 Author Share Posted January 9, 2017 Hello Helen, Thanks for helping. Just tried, without success. Link to comment Share on other sites More sharing options...
Emanuel Cardona Posted January 9, 2017 Share Posted January 9, 2017 I did the same and the app still doesn't want to work. Link to comment Share on other sites More sharing options...
Martin Z Posted January 12, 2017 Author Share Posted January 12, 2017 I reset all 5 under "Application Startup," it did work. I can launch it now. Thanks! Link to comment Share on other sites More sharing options...
Salin Posted February 4, 2017 Share Posted February 4, 2017 Having the same issue on my iPad/IOS accordance 11. Accordance will not open after closing, without first going into settings for Accordance under application startup and check REMOVE SAVED SESSION, CLEAR DOWNLOAD CACHE and RESET USER CONTENT. I have to do this every time. Then all previous settings are lost such as my default Bible version. Have to reset each time. I've spoken with tech support, but as of yet, no fix. Link to comment Share on other sites More sharing options...
Scott Knapp Posted February 4, 2017 Share Posted February 4, 2017 Accordance 11 is not an iOS app version. What iOS device, iOS version, and Accordance Mobile version are you running? Link to comment Share on other sites More sharing options...
Salin Posted February 6, 2017 Share Posted February 6, 2017 Accordance iOS app version 2.4.4 IPad Air, iOS version 10.2 Thanks for any suggestions Scott. Link to comment Share on other sites More sharing options...
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