Jump to content

the application accordance can't be opened


MikeHolohan

Recommended Posts

I woke up to this message this morning 'the application accordance can't be opened' I am running Accordance XII on OS Sierra 10.12.3

 

Any help appreciated...

 

Mike.

Link to comment
Share on other sites

Accordance Safe Mode will allow you to easily remove or disable User Content, Settings, Connectivity and do Clean up for troubleshooting purposes.

In order to open Accordance Safe Mode on a Mac computer press your ‘option’ key as you open Accordance.

In order to open Accordance Safe Mode on a PC press your ‘alt’ key immediately after you open Accordance.

The Accordance Safe Mode window will open. Please select ‘Remove startup session’ and then launch Accordance. If this doesn’t correct the issue, there are some other troubleshooting options there as well. You may want to try disabling Highlights and User Notes and also Automatic Dropbox Sync and Automatic Updates.

If this doesn’t correct the issue, then as a last resort, you can go back into Accordance Safe Mode and select ‘Remove General Settings’ and then relaunch Accordance. This will reset many of your personal preferences and you will need to put in your name and account information again, but this is normal.
 

Link to comment
Share on other sites

Honestly, this sounds as though something has corrupted the application itself.  I'd simply redownload and install the application from our downloads page: https://www.accordancebible.com/Accordance-Installers

 

You shouldn't lose any of your settings if you simply copy over the Application file.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...