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Crash using research analytics


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#1 John Fidel

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Posted 19 February 2017 - 07:45 AM

Each time I try and run a bar chart for research analytics from the analytics drop down menu, Accordance crashes. However, if I open an analytics hits graph and then click on the + to add another graph, I can get the bar graph to display. Here is the log:

Accordance Crash Log

Program Version: 12.0.4
OS Version: 10.12.3
 
Message: Division by zero
Call trace:
  $003EFE63
  $003DCD46
  $003DCA94
  $003D6EC7
  $003D6AEE
  $003CE4F1
  $003CFD0A
  $00549B54
  $0022EC0F
  $0022EAD8
  $0051680C
  $000F9D69
  $000B1437
  $0008E714
  $9EF30D1E
  $92CE2420
  $9F9B2284
 


#2 Joel Brown

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Posted 19 February 2017 - 09:11 AM

What is your search and group you are searching?
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#3 John Fidel

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Posted 19 February 2017 - 06:27 PM

Almost anything. Try grace and all texts.



#4 Joel Brown

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Posted 21 February 2017 - 07:52 PM

Looking at your crash log, it seems to be because the bar chart is appearing in a very small zone.  While we work on fixing it for v12.0.5, can you try adjusting your workspace to it has a bit more room to open up?


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By night: Freelance Trombonist and Private Instructor

#5 John Fidel

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Posted 21 February 2017 - 08:59 PM

I have my settings for 2 panes as it is a laptop. The analytics open in a floating window. If I open the hits graph and then bar it works. Can you just have the program make the window large enough?

 

Thanks for the follow up!



#6 G Springer

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Posted 23 February 2017 - 01:44 PM

I am having the same problem. With max zones set to one in preferences. If I change that it doesn't crash.  Any bar chart request crashes the program

 

[Sorry I didn't read all of Joel's reply - I see now that this is something you are working on in 12.05 - I didn't mean to double post this...]

 

Accordance Crash Log
Program Version: 12.0.4
OS Version: 10.12.3

Message: Division by zero
Call trace:
  $003EFE63
  $003DCD46
  $003DCA94
  $003D6EC7
  $003D6AEE
  $003CE4F1
  $003CFD0A
  $00549B54
  $0022EC0F
  $0022EAD8
  $00395685
  $0038EA0F
  $000F9D69
  $000B1437
  $0008E714
  $9EF30D1E
  $92CE2420


Edited by G Springer, 23 February 2017 - 06:10 PM.


#7 Fabian

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Posted 23 February 2017 - 02:25 PM

If the zone is to small I would request to have a scroll bar. So all can be displayed. See my answer to Daniels question https://www.accordan...nalyse-display/


Greetings

 

Fabian

 

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

 

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Next time: I'll buy only one with Retina, and hopefully without a glossy screen. A faster CPU and more RAM.

 

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Accordance 12.0.3 and waiting on 13 (on iPad Pro with 3D touch)

 

iPhone 4S

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Accordance Mobile 2.4.5


#8 John Fidel

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Posted Today, 06:52 AM

For those with single screen laptops here is a possible work around for the above issue. Having only 2 panes set up, searches open in a new tab, but the graphic analysis open in a floating window. To remedy this, I ran a search and then I detached the search text tab and then clicked on the graphical analysis and it opened in a pane next to the search. I added another translation and the Instant Details and saved the workspace. Now I just amplify to that workspace. I set up one for Greek Lexeme, Hebrew Lexeme and Key Number. Below are some screenshots.

Attached Files


Edited by John Fidel, Today, 06:54 AM.





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