Problem with launch of iOS version

[Tom]

I just get the spinning wheel on my iPad. I have force quit and restarted iPad. Tried in portrait. Still just spinning gear. Odd that I can see my old session in the view when I double click my iPad, even after a restart. Any suggestions?

 

Tom

[ukfraser]

Tom, try Going to settings (iOS cog) and delete the saved session session

Edited February 27, 2017 by ukfraser

[Tom]

Perfect! Thanks!

 

Tom

[Fabian]

Tom, try Going to settings (iOS cog) and delete the saved session session

This should stay in the description of the App in the App Store under known issue or Troubleshooting or first Help.

 

A lot of 1 star rating feedbacks in the App Store of my country as well in the US Store, are due to this issue.

 

Greetings

 

Fabian

Edited February 27, 2017 by Fabian

[griffrank]

I am having the same problem and resetting as described in this forum entry has not helped. It does the same thing on my iPhone 6 with 10.3 and my iPad (4) with with 10.3. Before upgrading to the newest Accordance for iOS only the iPad was crashing at start up, since upgrading both devices to Accordance 2.5 both are crashing at launch.

 

[Daniel Saunders]

@giffrank - I started this thread with the same issues you're reporting (though for me it's only on my iPad 4, and not iPhone 5S). An Accordance developer is looking into the issue.