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Crash on launch since iOS 10.3 on iPad


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#61 Chris Rockwell

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Posted 27 April 2017 - 10:47 AM

iPad 4 64 gb

 

Ok thanks. We plan to put out a 2.5.4 release as soon as possible, but I still need to investigate what's causing this issue so it's included. This could very well be a weird, ambiguous, one time bug as well. I hate to suggest it, since you've already done it recently, but I would recommend deleting and reinstall the app again. Sorry for the inconvenience these issue are causing. We're working hard to find and fix all the bugs iOS 10.3 has caused.

 

Chris

 

Edited: Before you delete the app, would you like to be added to the beta to test 2.5.4? If so, I'll have you try the beta and see if it corrects this issue.


Edited by Chris Rockwell, 27 April 2017 - 10:50 AM.

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OakTree Software


#62 Robert Holmstedt

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Posted 27 April 2017 - 12:31 PM

Chris,

 

Thanks for working on this. 

 

Sure, I'll test the beta. 


Professor, Hebrew and Northwest Semitic Languages
Dept. of Near and Middle Eastern Civilizations
The University of Toronto
blog: ancienthebrewgrammar.wordpress.com
https://utoronto.aca...RobertHolmstedt

#63 Chris Rockwell

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Posted 27 April 2017 - 12:32 PM

No problem. I'll PM you the details to join.

 

Chris


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OakTree Software


#64 Philip

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Posted 08 May 2017 - 01:50 AM

I'm never sure if I'm writing in the right place.

 

After updating the app on my iPad 4 (on which I never had any trouble before), the startup would take me to the last open page, in my case UBS4 of Hebrews 6, and freeze. Nothing moved and nothing worked, and nothing I did would restart the app. I tried Chris Rockwell's remedy of resetting things on the app settings page, and everything now seems to be fine. Thanks for your help.



#65 Chris Rockwell

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Posted 08 May 2017 - 08:55 AM

I'm never sure if I'm writing in the right place.

 

After updating the app on my iPad 4 (on which I never had any trouble before), the startup would take me to the last open page, in my case UBS4 of Hebrews 6, and freeze. Nothing moved and nothing worked, and nothing I did would restart the app. I tried Chris Rockwell's remedy of resetting things on the app settings page, and everything now seems to be fine. Thanks for your help.

 

Hey Philip, 

 

You're in the right place. No problem. Glad that worked for you and thanks for letting us know.

 

Chris


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OakTree Software


#66 Truchas7

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Posted Today, 07:05 AM

Hi Chris;

I have 52 days left on my version 2.5.3, build 2.5.2.8684 installed using TestFlight. Everything seems to be working fine although the app occasionally freezes up requiring a restart. Does this version look like the final update or are you still debugging it? Thanks again for your efforts.

Mike Davault

#67 Mike Garrity

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Posted Today, 07:21 AM

Hi Mike,

 

The latest version for Accordance Mobile is 2.5.5. We typically recommend that you move to the latest released version after testing. I am constantly moving between versions without issue.

 

 

Mike






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