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Repeated Crashes with any cog wheel use

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#1 farcas

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Posted 21 April 2017 - 12:48 PM

I'm up to date on Accordance version: 12.0.6

 

Every adjustment to the text in the cog wheel crashes the program.



#2 Helen Brown

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Posted 21 April 2017 - 01:50 PM

Please explain what you mean, and/or post a screenshot.

 

You may simply have a corrupt workspace. Try closing it and opening a new one.


Helen Brown
OakTree Software

#3 marcus_ampe

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Posted 11 May 2017 - 05:39 AM

I do not know what a "cog wheel" is, but for me the system also crashes each time (since the April update) I do want to copy a bible verse, using the keyboard shortcut "Ctrl+Alt+A" or using the selection on top "Window" and choosing "Get verses", making it for me impossible to have a copy quote version.



#4 Orly Margolis

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Posted 11 May 2017 - 11:36 AM

Marcus,

 

Could the problem be that you are using the Ctrl+Alt+A when MS-Word is open without having an open document?  If so, I get the same crash.

 

In the next release, if MW_Word is open without a selected document, a new document will be added.

 

For now, please make sure that you have a document open so the program will not crash.


--Orly






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