In December of last year, I became a customer and also set up one of my sisters as a customer. I then purchased about $800.00 worth of initial packages/resources for the two of us, with the intention of adding resources assuming a positive experience with the software.
The software definitely has some nice features, but on the Windows version there are a couple of issues that have been show-stoppers for me in regard to making additional resource purchases. One has to do with Font sizes not displaying properly. The other has to do with viewing images. I documented the issues in two forum threads. The URLs are listed below.
While not a show-stopper, there was also a third issue which I noted in a separate topic in which the up/down arrow keys do not scroll text within a window according to the standard Windows use of the up/down arrow keys. The URL for that thread is:
I've stopped using the software and I don't want to invest any more money in resources for Accordance unless at the very least, the two show-stopper items are resolved. I also hope the issue with the up/down arrow keys would be addressed to conform to standard Windows use of the keys, but that's not a show-stopper for me.
Can someone from OakTree say whether or not there are plans to address the two show-stopper issues?