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Syncing on Mac in 12:1 not completing


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#1 Julia Falling

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Posted 14 June 2017 - 10:50 PM

While syncing proceeds to the end and announces, "Complete," if I sync again Accordance says there are still 11 tasks remaining.  

 

Attached File  Screen Shot 2017-06-14 at 11.45.12 PM.jpg   33.6KB   0 downloads

 

With repeated syncs (6 or more), I don't get the "Nothing to sync" message.

 

Syncing goes to completion on iPhone and iPad.


Edited by Julia Falling, 14 June 2017 - 10:50 PM.

Julia Falling

MacBook Air Sierra Acc 12
mid-2013 1.7 GHz Intel Core i7 (2 cores)
8 GB RAM; 512 G SSD

Mac mini Sierra Acc 12
late-2012 2.3GHz Intel Core i7 (4 cores)
16 GB RAM; 1.12 TB Fusion Drive

iPad Pro iOS 10
128 GB
iAccord 2.5

iPhone 6s iOS 10
64 GB
iAccord 2.5

#2 Mike Garrity

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Posted 15 June 2017 - 09:25 AM

Hi Julie,

 

I think this has happened in the past when there are duplicate files that only differ by extension (Mobile Notes, Mobile Notes.acc4). Do you see any duplicates in your Accordance Files sub folders?

 

Mike



#3 Julia Falling

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Posted 15 June 2017 - 10:39 AM

I'll check – Nope.  The only thing I found in Accordance Files that might be suspect was a folder with Old User Notes where I put a couple of Notes files some time back.  I deleted and synced a couple of times with the same result.  Then I restarted Accordance and synced a couple of times, again with the same result.  

 

Any place else I should look, Mike?


Julia Falling

MacBook Air Sierra Acc 12
mid-2013 1.7 GHz Intel Core i7 (2 cores)
8 GB RAM; 512 G SSD

Mac mini Sierra Acc 12
late-2012 2.3GHz Intel Core i7 (4 cores)
16 GB RAM; 1.12 TB Fusion Drive

iPad Pro iOS 10
128 GB
iAccord 2.5

iPhone 6s iOS 10
64 GB
iAccord 2.5

#4 taylorsteve

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Posted 16 June 2017 - 08:25 AM

I have the same problem, but I confirmed it was not due to duplicates.  I think it is part of the sync issue I reported in my other post.



#5 Julia Falling

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Posted 16 June 2017 - 11:26 AM

Steve – Thanks for posting. There will no doubt be a fix soon.

Edited by Julia Falling, 16 June 2017 - 03:56 PM.

Julia Falling

MacBook Air Sierra Acc 12
mid-2013 1.7 GHz Intel Core i7 (2 cores)
8 GB RAM; 512 G SSD

Mac mini Sierra Acc 12
late-2012 2.3GHz Intel Core i7 (4 cores)
16 GB RAM; 1.12 TB Fusion Drive

iPad Pro iOS 10
128 GB
iAccord 2.5

iPhone 6s iOS 10
64 GB
iAccord 2.5

#6 J. Randal Corn

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Posted Yesterday, 09:44 PM

Not sure if this is the way to ask this, but I have lost my notes on my Mac.  I tried to reestablish the file and I am getting the message that I need a latter edition of Accordance to do that.  The problem is that I am running the latest version.  I have my notes still on my iPhone and I'm hoping there is a way to get them back on my Mac thru dropbox.



#7 Julia Falling

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Posted Yesterday, 10:29 PM

Randal – Are you using TimeMachine?  If so, you should have an pretty up-to-date copy of your Notes there.  If not, you might want to contact Tech Support so that you don't lose your Notes altogether (I think Dropbox keeps some older copies you should be able to access).

 

Tech Support will be able to get things fixed.

 

I strongly recommend the use of both TimeMachine and iCloud Drive.  I buy extra storage for $0.99/month and back up my entire Documents folder and Desktop.  I don't lose stuff anymore.  Cheap security.


Edited by Julia Falling, Yesterday, 10:29 PM.

Julia Falling

MacBook Air Sierra Acc 12
mid-2013 1.7 GHz Intel Core i7 (2 cores)
8 GB RAM; 512 G SSD

Mac mini Sierra Acc 12
late-2012 2.3GHz Intel Core i7 (4 cores)
16 GB RAM; 1.12 TB Fusion Drive

iPad Pro iOS 10
128 GB
iAccord 2.5

iPhone 6s iOS 10
64 GB
iAccord 2.5




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