Accordance Crashes After New Update Today 8/2/17

[Diatheke76]

When I open Accordance, I start closing the windows one by one (e.g. Instant details, the commentary pane, and then the Bible pane), when I try to close the last pane/window Accordance hangs, it says is not responding and then crashes and gives me this message.  Anybody knows what it means? Thanks in advance for any help you can offer:

 

Accordance Crash Log

    OS:10.0 Windows 10 or Server 2016

    Memory load (MB): 55% Physical: 5080 Avail: 2250

    Free disk user (MB): 289780 All free: 289780

    Accordance Version 12.1.2.1 (12.1.2.1)

 

 

Message: Access violation

Address:   $004B959C

 

Backtrace: 

  $004B959C

  $004B96AB

  $004B98E0

  $0064EA5D

  $00552DB1

  $758B2B5B

  $758A50F3

  $758A4D4A

  $758AEC69

  $77C5416D

  $0098EC6D

  $0040F2B2

  $00643997

[JSBesen]

Yes, it has frequently been crashing in Windows 7 after the last update.

[Diatheke76]

Yes, it has frequently been crashing in Windows 7 after the last update.

Will tech support provide a fix for it?

 

And here I was thinking I had finally bought a software with no crashing problems

[ukfraser]

Will tech support provide a fix for it?

And here I was thinking I had finally bought a software with no crashing problems Proof that nothing will ever be perfect.

I think you will be pleasantly surprised just how quick things get fixed with this software. There are a few threads on this and there was a minor fix within a day for another issue. Accordance are cosiderably better than a couple of other software vendors i could mention.