Jump to content


Photo

Update! Accordance Win/Mac 12.1.3


  • Please log in to reply
19 replies to this topic

#1 R. Mansfield

R. Mansfield

    Mithril

  • Accordance
  • 2,743 posts
  • Twitter:@thislamp
  • Gender:Male
  • Location:Kentucky
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS

Posted 08 August 2017 - 11:19 AM

Check for App Update because Accordance Bible Software for Windows & Macintosh has been updated to version 12.1.3 (a few bug fixes)!

 

Mac notes:

 

Attached File  12.1.3 Mac.png   82.13KB   1 downloads

 

Win notes:

 

Attached File  12.1.3 Win.png   48.32KB   1 downloads


  • Daniel Francis likes this

Rick Mansfield

Technology Evangelist

Accordance Bible Software

 

Gear for Running Accordance:

 

macOS

2014 Mac Mini - 2.6 Ghz dual core Intel Core i5, 8 GB RAM, 1 TB HDD, macOS Sierra/macOS Server

2016 15" MacBook Pro - 2.9 Ghz Core i7, 16 GB RAM, 2 TB SSD, macOS High Sierra beta

 

Windows

2014 15.6" Acer R7-572 - 1.6 Ghz Core i5, 16 GB RAM, 256 GB mSATA, 512 GB SSD, Windows 10

 

iOS

2016 iPhone 7 Plus - 256 GB, Verizon, iOS 11 beta

2016 iPad Pro (12.9") - 256 GB, Verizon, iOS 11 beta


#2 mgvh

mgvh

    Bronze

  • Active Members
  • PipPip
  • 59 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows

Posted 08 August 2017 - 08:35 PM

On Windows 10:

I had troubles with 12.1.2.1 crashing and not allowing for Analytics to work, so I reverted back to 12.0.6.

Just installed this new version, and it seems to work... Analytics works, copying text works...

BUT I'm trying to create some training helps for my students. When I take a screenshot, Accordance must be doing something to the memory. Image won't copy, and after I try an image copy, textual copy no longer works either. Trying to copy will cause Powerpoint to create a message to save/close the program. It will crash Word or Wordpad if I try to paste into those programs.

Once I quit Accordance, then the copy/paste works again.

This is extremely frustrating... going back to 12.0.6 again.



#3 Anthony Sepulveda

Anthony Sepulveda

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 762 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows, iOS

Posted 09 August 2017 - 02:29 AM

Hey, this is interesting. These past few days I noticed this problem too, but I attributed it to the operating system; I didn't think Accordance had anything to do with it, but now that you mention this, the cut/copy-paste issues did occur while Accordance was open...


Running Acc 12.1.3 on:      Running Acc 2.5.7 (Build 2.5.6.8946) on:

Windows 10 Home 64-bit      iOS 10.3.3

Ver. 1703 (15063.540)       iPad Mini 3, iPhone SE

HP Pavilion g6-2306el      

 

#4 Anthony Sepulveda

Anthony Sepulveda

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 762 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows, iOS

Posted 09 August 2017 - 02:38 AM

Yes, I could confirm now: even with v12.1.3, Accordance still causes a clipboard issue in Windows 10 which affects other programs.


Running Acc 12.1.3 on:      Running Acc 2.5.7 (Build 2.5.6.8946) on:

Windows 10 Home 64-bit      iOS 10.3.3

Ver. 1703 (15063.540)       iPad Mini 3, iPhone SE

HP Pavilion g6-2306el      

 

#5 R. Mansfield

R. Mansfield

    Mithril

  • Accordance
  • 2,743 posts
  • Twitter:@thislamp
  • Gender:Male
  • Location:Kentucky
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS

Posted 09 August 2017 - 09:11 AM

We apologize for the issue with the print screen command. This bug has been reported and will be fixed in the next update. 


Rick Mansfield

Technology Evangelist

Accordance Bible Software

 

Gear for Running Accordance:

 

macOS

2014 Mac Mini - 2.6 Ghz dual core Intel Core i5, 8 GB RAM, 1 TB HDD, macOS Sierra/macOS Server

2016 15" MacBook Pro - 2.9 Ghz Core i7, 16 GB RAM, 2 TB SSD, macOS High Sierra beta

 

Windows

2014 15.6" Acer R7-572 - 1.6 Ghz Core i5, 16 GB RAM, 256 GB mSATA, 512 GB SSD, Windows 10

 

iOS

2016 iPhone 7 Plus - 256 GB, Verizon, iOS 11 beta

2016 iPad Pro (12.9") - 256 GB, Verizon, iOS 11 beta


#6 Anthony Sepulveda

Anthony Sepulveda

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 762 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows, iOS

Posted 10 August 2017 - 02:31 AM

Yes, but it's not just the print screen. As long as Accordance is open, at times I could not even copy-paste texts from within the same Word document, or even in Notepad++.


Running Acc 12.1.3 on:      Running Acc 2.5.7 (Build 2.5.6.8946) on:

Windows 10 Home 64-bit      iOS 10.3.3

Ver. 1703 (15063.540)       iPad Mini 3, iPhone SE

HP Pavilion g6-2306el      

 

#7 senilemonk

senilemonk

    Member

  • Members
  • Pip
  • 6 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows, iOS

Posted 10 August 2017 - 07:36 AM

I also can't copy and paste in various programs including Notepad ++ when Accordance is open. 



#8 mgvh

mgvh

    Bronze

  • Active Members
  • PipPip
  • 59 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows

Posted 10 August 2017 - 04:31 PM

I can make the copy/paste lock up when I use print screen with Accordance, but as others have noted, it sometimes will lock up just doing normal copy/paste of text.



#9 Helen Brown

Helen Brown

    Mithril

  • Admin
  • 10,511 posts
  • Twitter:accordancebible
  • Gender:Female
  • Location:heart in Israel
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS

Posted 11 August 2017 - 09:33 AM

The bug on Windows has been identified, and we'll get a fix out for it ASAP.


Helen Brown
OakTree Software

#10 Anthony Sepulveda

Anthony Sepulveda

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 762 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows, iOS

Posted 11 August 2017 - 01:39 PM

Great! Thanks! It was beginning to get on my nerves on some moments. ^_^


  • Douglas Fyfe likes this

Running Acc 12.1.3 on:      Running Acc 2.5.7 (Build 2.5.6.8946) on:

Windows 10 Home 64-bit      iOS 10.3.3

Ver. 1703 (15063.540)       iPad Mini 3, iPhone SE

HP Pavilion g6-2306el      

 

#11 Joel Brown

Joel Brown

    Administrator

  • Admin
  • 4,757 posts
  • Gender:Male
  • Location:Houston, TX
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows

Posted 11 August 2017 - 02:22 PM

I believe 12.1.3.1 is now live (Windows only) with this bug fix.  Many apologies for the hassles, but hopefully this is a good stable version for a while.


Joel Brown

By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor

#12 mgvh

mgvh

    Bronze

  • Active Members
  • PipPip
  • 59 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows

Posted 11 August 2017 - 08:15 PM

So far, so good! Thanks!



#13 mgvh

mgvh

    Bronze

  • Active Members
  • PipPip
  • 59 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows

Posted 11 August 2017 - 08:59 PM

Oy... spoke too soon. I wasn't doing anything in Accordance. It was sitting in the background and simply crashed. Here's the log:

Accordance Crash Log
    OS:10.0 Windows 10 or Server 2016
    Memory load (MB): 50% Physical: 12248 Avail: 6007
    Free disk user (MB): 1344429 All free: 1344429
    Accordance Version 12.1.3.1 (12.1.3.1)


Message: Access violation
Address:   $631E7EA7

Backtrace:
  $631E7EA7
  $74C12B5B
  $74C050F3
  $74C04A82
  $74C04850
  $00403F6A



#14 mgvh

mgvh

    Bronze

  • Active Members
  • PipPip
  • 59 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows

Posted 15 August 2017 - 11:47 AM

Accordance still crashing while sitting in the background

 

Accordance Crash Log
    OS:10.0 Windows 10 or Server 2016
    Memory load (MB): 57% Physical: 8074 Avail: 3421
    Free disk user (MB): 80175 All free: 80175
    Accordance Version 12.1.3.1 (12.1.3.1)


Message: Access violation
Address:   $77694F35

Backtrace:
  $77694F35
  $0053A438
  $00539CB1
  $0053ACB1
  $0053F02D
  $00553301
  $76F62B5B
  $76F550F3
  $76F54D4A
  $76F5EC69
  $7741411D
  $00403F7B



#15 mgvh

mgvh

    Bronze

  • Active Members
  • PipPip
  • 59 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows

Posted 16 August 2017 - 03:02 PM

Today Accordance crashed when I started it. Included here is log. I was able to restart without problem.

 

Accordance Crash Log
    OS:10.0 Windows 10 or Server 2016
    Memory load (MB): 58% Physical: 8074 Avail: 3364
    Free disk user (MB): 79917 All free: 79917
    Accordance Version 12.1.3.1 (12.1.3.1)


Message: Access violation
Address:   $0FEB4F35

Backtrace:
  $0FEB4F35
  $0053A438
  $00539CB1
  $0053ACB1
  $0053F119
  $00553301
  $76F62B5B
  $76F550F3
  $76F54D4A
  $76F5EC69
  $7741411D
  $00403F7B



#16 Orly Margolis

Orly Margolis

    Gold

  • Accordance
  • 273 posts
  • Gender:Female
  • Accordance Version:10.x

Posted 16 August 2017 - 08:25 PM

Hi,

 

The reason for your crash has to do with Dropbox sync.  I am assuming that you have it set to automatically sync - since you get the crash at odd times.

 

You may be able to generate the crash at will if you select Utilities -> Sync with Dropbox...

 

If it does crash, would you mind pressing Ctrl+Alt when selecting Utilities -> Sync with Dropbox... ?  This will generate a 'debug Information' file that you could fine at:   C:\Users\YOUR NAME\Documents\Accordance Files.

 

Please pm me that file.  

 

Thank you


--Orly


#17 mgvh

mgvh

    Bronze

  • Active Members
  • PipPip
  • 59 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows

Posted 16 August 2017 - 08:53 PM

Hi,

 

The reason for your crash has to do with Dropbox sync.  I am assuming that you have it set to automatically sync - since you get the crash at odd times.

 

You may be able to generate the crash at will if you select Utilities -> Sync with Dropbox...

 

If it does crash, would you mind pressing Ctrl+Alt when selecting Utilities -> Sync with Dropbox... ?  This will generate a 'debug Information' file that you could fine at:   C:\Users\YOUR NAME\Documents\Accordance Files.

 

Please pm me that file.  

 

Thank you

That makes sense, and I do have automatic sync... I just forced the sync, and it worked fine. No crash. I'll keep an eye on it. Thanks.



#18 Douglas Fyfe

Douglas Fyfe

    Gold

  • Accordance
  • 278 posts
  • Gender:Male
  • Location:Sydney, Australia
  • Accordance Version:12.x
  • Platforms:Windows, iOS

Posted 17 August 2017 - 05:52 AM

AAAH! It was Accordance the whole time!

I was pointing fingers at TeamViewer, Evernote, Windows update - all I can say is phew!

 

Thanks for finding and sorting it.


iPhone 6+ :: iOS 10.x || Windows 10 :: Samsung ATIV ultrabook i5 :: 1.80GHz || my wife controls my MacBookPro :: OSX 10.11

 

Accordance Demonstrator in Australia


#19 mgvh

mgvh

    Bronze

  • Active Members
  • PipPip
  • 59 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows

Posted 17 August 2017 - 04:48 PM

Still using 12.1.3.1. Closed the program last night and put computer into hibernation.

When I started it this morning it froze in that the splash screen could not be removed. (Accordance was running behind it, but the splash screen obscured the program.)

It required killing Accordance in Task Manager. Restarted successfully a few times since then .



#20 mgvh

mgvh

    Bronze

  • Active Members
  • PipPip
  • 59 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Windows

Posted Yesterday, 11:45 PM

Now working on my home computer, also Win 10.

I had opened a new Workspace to run a Greek construct search.

I tried dragging a text tab from that workspace back into my original workspace, and it caused a crash. Here's the log:

 

Accordance Crash Log
    OS:10.0 Windows 10 or Server 2016
    Memory load (MB): 42% Physical: 12248 Avail: 7043
    Free disk user (MB): 1344544 All free: 1344544
    Accordance Version 12.1.3.1 (12.1.3.1)


Message: Access violation
Address:   $00000000

Backtrace:
  $00000000
  $005A080C
  $005A0524
  $005A03A0
  $004475DC
  $004478B1
  $0054E19E
  $00551F77
  $74D02B5B
  $74CF50F3
  $74CF4D4A
  $74CFEC69
  $778F411D
  $74CE090F
  $6CEB7F94
  $77160D65
  $77160A4A






1 user(s) are reading this topic

1 members, 0 guests, 0 anonymous users


    Helen Brown