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User Notes - scrolling while editing issues

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#1 gordonhooker

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Posted 30 August 2017 - 05:35 PM

Hi All,

 

While editing a user note for each character I type the screen scrolls up and this is making user notes unusable.

 

I am on accordance 12.1.3 for Mac and I am using macOSSierra 10.12.6, and it is happening on both my iMac and macBook Pro.

 

regards, Gordon


Pax et Bonum, Gordon


#2 Helen Brown

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Posted 31 August 2017 - 11:34 AM

Gordon: Can you post a screenshot of before and after the scrolling?


Helen Brown
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#3 gordonhooker

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Posted 01 September 2017 - 12:08 AM

I can't get it to reproduce again at the moment, the last time it happened I had been typing for quite some time in the edit window. When I can reproduce the bug again I will get the screen shots and post them here.


Pax et Bonum, Gordon


#4 gordonhooker

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Posted 01 September 2017 - 11:52 PM

Started doing it again this morning.

 

I have attached a word document with screenshots and a note on the steps I was following when the issue started.

 

 

 

Attached Files


Pax et Bonum, Gordon


#5 Helen Brown

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Posted 02 September 2017 - 07:39 PM

Thank you, I think this will be helpful to the programmers. If you could email the actual Notes file to Support, that would be even better.


Helen Brown
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#6 gordonhooker

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Posted 03 September 2017 - 05:54 AM

Where do I find that?

Pax et Bonum, Gordon


#7 gordonhooker

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Posted 03 September 2017 - 03:53 PM

OK disregard last post I found the user notes files on the mac...

 

Is there somewhere where that documents what files are allowed to be uploaded to the forum and what the best method is for find them under the different operating systems. I ask because I had no idea where to find these files and what types are allowed to uploaded. If I had no experience with IT I would never have thought to go out to terminal and do a find to locate the user notes files and it was only after trying to attach the xxxx.amynotes file that I found out I cannot upload that type of file.

 

regards, Gordon

Attached Files


Edited by gordonhooker, 03 September 2017 - 04:13 PM.

Pax et Bonum, Gordon


#8 gordonhooker

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Posted 19 September 2017 - 11:19 PM

So have support determined if this is a bug and are they going to fix it?


Pax et Bonum, Gordon


#9 jarcher

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Posted Yesterday, 11:16 AM

I'm having this issue as well.

 

http://www.jeremyarc...s_scrolling.mov







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