I am happy that Accordance is so gracious in allowing me to add Accordance to my new Windows 10 laptop. Notwithstanding, I found the process a bit stressful. After downloading Acc 12, I found there were 4 modules that had upgrades; but the system refused to upgrade them, advising me to contact Tech Support. After some difficulty in finding the phone number, I got through to a gentleman in Florida who wanted me to install TeamViewer. After a number of addtional unsuccessful attempts eventually the upgrades were installed -- apparently the solution to the problem was just trying many times.
After upgrading, the tech was unable to show me how to get TeamViewer out of my computer. I poked around myself & Googled to find how to uninstall TeamViewer, even going to the software site -- with no success. The Windows uninstall program in Control Panel did not show TeamViewer in the list of programs, neither did it show among the applications list. Contrary to online advice, it did not appear under \Program Files . . . . Neither could I find efficacious instructions on the TeamViewer website. I wasted time trying to use the Windows search program (why is it that Windows no longer provides an easy to use intuitive program for searching one's own computer for files and folders?) I called Accordance Tech support again & was advised to reboot my computer (which gave me no detectable help).
Finally I found TeamViewer by using the Task Manager, hidden under C:\users\me\AppData\Local\Temp\TeamViewer. There in the \TeamViewer folder there was uninstall.exe! So I ran uninstall from Command Prompt & got rid of a lot of it. I deleted the rest of the stuff & ran RmDir. For some reason after I ran RmDir for \TeamViewer, the higher level folders also disappeared (\AppData\Local\Temp were gone), leaving C:\users\me.
I have the idea that a program like TeamViewer might enable a hacker to take over my computer. And I found it wasted a lot of time. But I do appreciate that Accordance Tech Support wanted to help me.