Fabian Posted September 19, 2017 Share Posted September 19, 2017 Hello There must be a bug in this module, because I can download it but I can't import it. Greetings Fabian Link to comment Share on other sites More sharing options...
Tony Lawrence Posted September 19, 2017 Share Posted September 19, 2017 Same for me. It shows it downloading but does so extremely fast. However it doesn't install anything. Link to comment Share on other sites More sharing options...
Julie Palmer Posted September 19, 2017 Share Posted September 19, 2017 Give us a bit to look into how we can change the setup on this upgrade. Link to comment Share on other sites More sharing options...
Fabian Posted September 19, 2017 Author Share Posted September 19, 2017 O.k. no problem. Greetings Fabian Link to comment Share on other sites More sharing options...
Julie Palmer Posted September 19, 2017 Share Posted September 19, 2017 Please give it another shot. It appears to be set up correctly. Please check your Library for ZECNT-11 and ZECOT-3. Link to comment Share on other sites More sharing options...
Fabian Posted September 19, 2017 Author Share Posted September 19, 2017 (edited) No sorry, no items are installed. Greetings Fabian Edited September 19, 2017 by Fabian Link to comment Share on other sites More sharing options...
Tony Lawrence Posted September 19, 2017 Share Posted September 19, 2017 Still not working for me either. Link to comment Share on other sites More sharing options...
mortenjensen Posted September 19, 2017 Share Posted September 19, 2017 same here, I have tried to alt-start and clear all cache, the same: The install-process never completes. Link to comment Share on other sites More sharing options...
Tony Lawrence Posted September 19, 2017 Share Posted September 19, 2017 I may have found part of the problem. When I clicked the triangle to show the ZECNT-11 and ZECOT-3, I then just clicked on the ZECNT-11 and it downloaded and installed fine. However, now when I try to get the ZECOT-3 it will not work. However, it downloaded fine to my iPad. So my conclusion is that it must be the bundle that is the problem. 2 Link to comment Share on other sites More sharing options...
Fabian Posted September 19, 2017 Author Share Posted September 19, 2017 I may have found part of the problem. When I clicked the triangle to show the ZECNT-11 and ZECOT-3, I then just clicked on the ZECNT-11 and it downloaded and installed fine. However, now when I try to get the ZECOT-3 it will not work. However, it downloaded fine to my iPad. So my conclusion is that it must be the bundle that is the problem. But if I understand you correct is the ZECOT-3 a part of the problem for the MAC / (Win)? Greetings Fabian Link to comment Share on other sites More sharing options...
Tony Lawrence Posted September 19, 2017 Share Posted September 19, 2017 But if I understand you correct is the ZECOT-3 a part of the problem for the MAC / (Win)? Greetings Fabian I think the problem is the bundle in Easy Install on the Mac/Win. On the iPad Easy Install they are listed separately and both installed correctly. When I try to install the bundle it attempts to download and install but does not so so. However, when I clicked off on the bundle and chose to install just the ZECNT-11 it worked perfectly. However, when I go back to get the ZECOT-3 when you click it, it also selects the bundle and does not work. Why not try just downloading the ZECOT-3 by itself and see if that works. Link to comment Share on other sites More sharing options...
Fabian Posted September 19, 2017 Author Share Posted September 19, 2017 I'm not able to install the bundle or the ZECOT-3 alone. I haven't by purpose not tried if they are able to install as single items. Because if something is not hassle free I give OakTree a response so they can solve it. Also for things which was not supported, but should be supported like html tag which ePub readers and Safari has no problems but Accordance by importing as User Tools, and so on. So in the future all has a more hassle free software. Greetings Fabian Link to comment Share on other sites More sharing options...
Fabian Posted September 19, 2017 Author Share Posted September 19, 2017 (edited) Mmmh I was able to install the ZECNT-14 but if I run Easy Install they appears in the list again . Edit: Oh sorry this is the earlier version which can deleted by the user if someone has the 14 volumes version and by OakTree so it doesn't appear again. Greetings Fabian Edited September 19, 2017 by Fabian Link to comment Share on other sites More sharing options...
Tony Lawrence Posted September 19, 2017 Share Posted September 19, 2017 I found a way to install both but it was a work around. I first installed only ZECNT-11 via Easy Install, then I went to the library and removed it (but choose to "keep file"), then I went to Easy Install and this time chose to install just ZECOT-3 and that worked. Then I went to my Accordance folder (located in Home>Library>Application Support) and double clicked on ZECNT-11. Now both are available in my Library. I am sure Accordance folks with work this out soon, but if you need them sooner rather than later this will work. 1 Link to comment Share on other sites More sharing options...
Helen Brown Posted September 19, 2017 Share Posted September 19, 2017 So sorry guys, found the error now and confirmed that it is fixed. Thank you for your patience. 1 Link to comment Share on other sites More sharing options...
Fabian Posted September 19, 2017 Author Share Posted September 19, 2017 Thanks, I was able now to install the ZECOT-3 and the old ZECNT doesn't appear in the Easy Install anymore. Well done. Greetings Fabian Link to comment Share on other sites More sharing options...
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