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Accordance on iPhone 8


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#1 RANorem

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Posted 24 September 2017 - 02:38 PM

Accordance will not open on my iPhone 8 Plus. It fills the screen, but the wheel just spins without opening the app. Anyone else experiencing this yet?



#2 R. Mansfield

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Posted 24 September 2017 - 04:12 PM

Go to Settings: Accordance and flip the switch on “Remove Saved Session.” Sometimes it helps to force quit the app and/or even restart the device, too.

That will probably fix it. Let me know if it doesn’t.
  • Daniel Francis likes this

Rick Mansfield

Technology Evangelist

Accordance Bible Software

 

Gear for Running Accordance:

 

macOS

2014 Mac Mini - 2.6 Ghz dual core Intel Core i5, 8 GB RAM, 1 TB HDD, macOS Sierra/macOS Server

2016 15" MacBook Pro - 2.9 Ghz quad core Intel Core i7, 16 GB RAM, 2 TB SSD, macOS High Sierra

 

Windows

2014 15.6" Acer R7-572 - 1.6 Ghz Core i5, 16 GB RAM, 256 GB mSATA, 512 GB SSD, Windows 10

 

iOS

2016 iPhone 7 Plus - 256 GB, Verizon, iOS 11

2016 iPad Pro (12.9") - 256 GB, Verizon, iOS 11


#3 RANorem

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Posted 25 September 2017 - 09:53 AM

Go to Settings: Accordance and flip the switch on “Remove Saved Session.” Sometimes it helps to force quit the app and/or even restart the device, too.

That will probably fix it. Let me know if it doesn’t.

Hi Rick. I followed your instructions to "Remove Saved Session" in settings and then restarted the iPhone, but that did not solve the problem. If I remove the app and then download it again from the App Store, do you think that would solve the issue?  Thanks for your help.



#4 Mark Allison

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Posted 25 September 2017 - 09:58 AM

Yes, removing the app and re-installing should solve the problem.


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#5 RANorem

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Posted 25 September 2017 - 10:33 AM

Yes, removing the app and re-installing should solve the problem.

You're right, that did it!  Thanks so much!


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#6 Ed Heckman

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Posted 29 September 2017 - 02:40 PM

I also ran into this problem with a new iPhone 8 Plus. Thanks for already having the solution posted! I'm now able to get in.

 

Now if only I can figure out what happened to the list of apps that aren't currently installed on my iPhone in the App Store…


Ed "What the" Heckman

#7 Ed Heckman

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Posted 29 September 2017 - 09:19 PM

In case anyone else struggles with finding the list of your apps that aren't on your iOS here's where it is…

 

When you open the App Store on your device, you'll see a round icon on the upper right that represents your account. Tap on that to see your account information, including access to the list of purchased apps.


Ed "What the" Heckman




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