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Accordance on iPhone 8


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#1 RANorem

RANorem

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  • Gender:Male
  • Location:Bloomington, IL
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    Apple MacBook Pro, iPhone 8Plus with iOS 11
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted Yesterday, 02:38 PM

Accordance will not open on my iPhone 8 Plus. It fills the screen, but the wheel just spins without opening the app. Anyone else experiencing this yet?



#2 R. Mansfield

R. Mansfield

    Mithril

  • Accordance
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  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS

Posted Yesterday, 04:12 PM

Go to Settings: Accordance and flip the switch on “Remove Saved Session.” Sometimes it helps to force quit the app and/or even restart the device, too.

That will probably fix it. Let me know if it doesn’t.
  • Daniel Francis likes this

Rick Mansfield

Technology Evangelist

Accordance Bible Software

 

Gear for Running Accordance:

 

macOS

2014 Mac Mini - 2.6 Ghz dual core Intel Core i5, 8 GB RAM, 1 TB HDD, macOS Sierra/macOS Server

2016 15" MacBook Pro - 2.9 Ghz Core i7, 16 GB RAM, 2 TB SSD, macOS High Sierra beta

 

Windows

2014 15.6" Acer R7-572 - 1.6 Ghz Core i5, 16 GB RAM, 256 GB mSATA, 512 GB SSD, Windows 10

 

iOS

2016 iPhone 7 Plus - 256 GB, Verizon, iOS 11 beta

2016 iPad Pro (12.9") - 256 GB, Verizon, iOS 11 beta


#3 RANorem

RANorem

    Bronze

  • Active Members
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  • 61 posts
  • Gender:Male
  • Location:Bloomington, IL
  • Interests:Bible Study, Family, Reading, Music
    Apple MacBook Pro, iPhone 8Plus with iOS 11
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted Today, 09:53 AM

Go to Settings: Accordance and flip the switch on “Remove Saved Session.” Sometimes it helps to force quit the app and/or even restart the device, too.

That will probably fix it. Let me know if it doesn’t.

Hi Rick. I followed your instructions to "Remove Saved Session" in settings and then restarted the iPhone, but that did not solve the problem. If I remove the app and then download it again from the App Store, do you think that would solve the issue?  Thanks for your help.



#4 Mark Allison

Mark Allison

    Platinum

  • Accordance
  • 749 posts
  • Gender:Male
  • Location:Flowery Branch, GA
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS

Posted Today, 09:58 AM

Yes, removing the app and re-installing should solve the problem.


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#5 RANorem

RANorem

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  • 61 posts
  • Gender:Male
  • Location:Bloomington, IL
  • Interests:Bible Study, Family, Reading, Music
    Apple MacBook Pro, iPhone 8Plus with iOS 11
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted Today, 10:33 AM

Yes, removing the app and re-installing should solve the problem.

You're right, that did it!  Thanks so much!


  • Mark Allison likes this




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