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Crash on uncial text


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#1 A. Smith

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Posted 19 November 2017 - 10:48 PM

I’ve found the app to crash consistently when I’m viewing a uncial text (any of them), whether as the only text or in parallel. iPad Air running latest iOS and app.

Anthony Smith
First Church of Christ

Atlantic, IA

 

For potential diagnostic purposes:

 

Late 2013 MacBook Pro

13", 2.8 i7, 16GB ram

 

iPad Pro, 10.5", 256GB

 

iPhone 7, 256GB


#2 A. Smith

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Posted 21 November 2017 - 02:49 PM

Bueller.... 


Anthony Smith
First Church of Christ

Atlantic, IA

 

For potential diagnostic purposes:

 

Late 2013 MacBook Pro

13", 2.8 i7, 16GB ram

 

iPad Pro, 10.5", 256GB

 

iPhone 7, 256GB


#3 R. Mansfield

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Posted 21 November 2017 - 03:36 PM

Sorry for no reply yet, Anthony. Many of our staff members have been at SBL in Boston this week. Plus, it's the beginning of a holiday week in the US, and I'm sure some of us will be traveling. Regardless, I'm sure our devs will see your message. And I'll try to confirm the crash on my iPad as soon as I'm able.
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Rick Mansfield

Technology Evangelist

Accordance Bible Software

 

Gear for Running Accordance:

 

macOS

2014 Mac Mini - 2.6 Ghz dual core Intel Core i5, 8 GB RAM, 1 TB HDD, macOS High Sierra

2016 15" MacBook Pro - 2.9 Ghz quad core Intel Core i7, 16 GB RAM, 2 TB SSD, macOS High Sierra

 

Windows

2014 15.6" Acer R7-572 - 1.6 Ghz Core i5, 16 GB RAM, 256 GB mSATA, 512 GB SSD, Windows 10 Pro

+ Parallels install of Windows 10 Pro on the above MacBook Pro

 

iOS

2017 iPhone X - 256 GB, Verizon, iOS 12 beta

2016 iPad Pro (12.9") - 256 GB, Verizon, iOS 11.x

 

Android 

2017 Amazon Fire HD 8 - 32 GB internal + 64 GB microSD, Fire OS 5.6 (=Android OS 5.x)

2017 Samsung Galaxy Tab S3 - 128 GB internal, Android OS 8.0

2017 Blu Grand M - 8 GB internal + 64 GB microSD, Android OS 6.0


#4 A. Smith

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Posted 28 November 2017 - 11:30 AM

No problem. I don't mind waiting. I just want to ensure someone's noticed, lol. 


Anthony Smith
First Church of Christ

Atlantic, IA

 

For potential diagnostic purposes:

 

Late 2013 MacBook Pro

13", 2.8 i7, 16GB ram

 

iPad Pro, 10.5", 256GB

 

iPhone 7, 256GB


#5 A. Smith

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Posted 28 November 2017 - 11:33 AM

Oh, by the way. I've had no issue (yet?) on my new iPad Pro (10.5") This thing is slick! Previously was using a 1gen iPad Air. 

Does crash eventually on my iPhone 7. 

 

Maybe it's a memory issue? 


Anthony Smith
First Church of Christ

Atlantic, IA

 

For potential diagnostic purposes:

 

Late 2013 MacBook Pro

13", 2.8 i7, 16GB ram

 

iPad Pro, 10.5", 256GB

 

iPhone 7, 256GB


#6 Joel Brown

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Posted 28 November 2017 - 01:15 PM

Its not crashing for me on my iPhone 7 - I wonder if your fonts have gotten a bit wonky on that device?


Joel Brown

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#7 Fabian

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Posted 28 November 2017 - 01:21 PM

Was there not a bug with the show as verse or show as paragraphs wich make troubles? 

 

If this is not solved then try to change to the other form.

 

See here https://www.accordan...hl=alexandrinus

 

There must be also another post from me, but I didn't find it quickly, in where Rick Mansfield answered to change form verse to paragraph view or otherwise.

 

Greetings

 

Fabian


Edited by Fabian, 28 November 2017 - 01:28 PM.

Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

#8 Joel Brown

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Posted 29 November 2017 - 01:36 PM

Ah, thanks for the additional info, Fabian.  I've found a more reliable way to prevent the crash, though you will be forced to viewing it in Separate Verses mode instead of paragraphs.


Joel Brown

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By night: Freelance Trombonist and Private Instructor

#9 A. Smith

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Posted 29 November 2017 - 02:35 PM

Adjusting the leading seems to have worked. I don't want to move to verses over paragraphs because then I disrupt the MS column, which is important for some tasks. 


Anthony Smith
First Church of Christ

Atlantic, IA

 

For potential diagnostic purposes:

 

Late 2013 MacBook Pro

13", 2.8 i7, 16GB ram

 

iPad Pro, 10.5", 256GB

 

iPhone 7, 256GB


#10 Fabian

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Posted 30 November 2017 - 04:23 PM

Ah, thanks for the additional info, Fabian.  I've found a more reliable way to prevent the crash, though you will be forced to viewing it in Separate Verses mode instead of paragraphs.

 

But very annoying. My App crash if I open uncial texts. Before I can change to verse mode. 

 

The only one solution now is go to preferences, show as separate verses for all texts, Then open every text except the uncial ones and change them back to show as paragraph. 

 

The same annoying was with the https://www.accordan...ils/?pid=ETHIOP. To avoid this https://www.accordancebible.com/forums/topic/20084-ethiopic-geez-old-testament-shows-only-questionmarks/?hl=ethiopic I had to install https://itunes.apple.com/us/app/anyfont/id821560738?mt=8 then send the Kefa font to the iPhone and install it. But the App (on my old iPhone 4s) has hang and crashed before I was able to change to Kefa. Then I had to set all texts to Kefa and open every text except the Ethiopic one and change the font back to Helvetica Neue.

On my up to date iPhone Helvetica Neue works with the Ge'ez too. I saw right now, the Kefa font is also installed. If this came with the Accordance app then congratulations. Today the cell phones had enough space to add this font. 

 

Please invest some time to kill the bug with the paragraph view and uncials.

 

Greetings

 

Fabian


Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.




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