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#1 Chuck Schneider

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Posted 06 December 2017 - 03:45 PM

Hi All,

 

I recently purchased a new iPad and, when I finally got around to it, I can't seem to synch most anything with DropBox and none of my user tools/texts with Accordance on my iMac.

 

After searching the forum here, I saw a link to documentation about synching with mobile devices (since I figured things must have changed a lot), but the pages are all empty.

 

I could sure use some help (pretty pls)!

 

Chuck


OSX Sierra, Version 10.13.1, iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Intel Core i7, 32 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4096 MB
iPad Pro 10.5, iOS 11.1.2, 512 GB

iPhone 6, iOS 11.1.2, 64 GB

 


#2 Chuck Schneider

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Posted 06 December 2017 - 03:51 PM

I'm using 12.1.5 on my iMac and 2.5.8 (Build 2.5.7.9227) on my iPad.


OSX Sierra, Version 10.13.1, iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Intel Core i7, 32 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4096 MB
iPad Pro 10.5, iOS 11.1.2, 512 GB

iPhone 6, iOS 11.1.2, 64 GB

 


#3 Chuck Schneider

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Posted 06 December 2017 - 03:57 PM

Okay, by opening DropBox on my iPad it said something like "updating" and then, after that, I can synch to DropBox from iOS again.

 

However, my user Bible text doesn't get synchronized. I assume that I can only do that through synching with Accordance on my iMac, but it doesn't offer me user tools or user texts any more. Is this new or is something wrong?


OSX Sierra, Version 10.13.1, iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Intel Core i7, 32 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4096 MB
iPad Pro 10.5, iOS 11.1.2, 512 GB

iPhone 6, iOS 11.1.2, 64 GB

 


#4 Mike Garrity

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Posted 06 December 2017 - 04:00 PM

Chuck,

 

For your iMac, here is the documentation on v12 syncing.  If you have not synced dropbox in a while then you should check the status of your Preferences > Syncing  -  Make sure you are linked and that all of your user content is checked for syncing.

 

After syncing your iMac, I would use the Reset User Content option to unlink, relink, and download a fresh copy of your user content. This will properly clear out out of date copies from your device (assuming no local changes).

 

Let us know how it goes,

Mike


Edited by Mike Garrity, 06 December 2017 - 04:00 PM.


#5 Chuck Schneider

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Posted 06 December 2017 - 04:06 PM

Hi Mike, The DropBox synch seems to be fine now, but synching from Accordance doesn't offer me a chance to synch any user tools/texts.

 

Attached File  Screen Shot 2017-12-06 at 22.04.22.png   116.05KB   0 downloads


By the way, the second time I try to synch always crashes the iOS Accordance.


OSX Sierra, Version 10.13.1, iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Intel Core i7, 32 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4096 MB
iPad Pro 10.5, iOS 11.1.2, 512 GB

iPhone 6, iOS 11.1.2, 64 GB

 


#6 Mike Garrity

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Posted 06 December 2017 - 04:07 PM

However, my user Bible text doesn't get synchronized. I assume that I can only do that through synching with Accordance on my iMac, but it doesn't offer me user tools or user texts any more. Is this new or is something wrong?

 

Yes, per the Help, the syncing is limited to one type at a time:

If you have linked Accordance for Mac to Dropbox, User content (Notes, Tools, Highlight files) cannot be synced via Wi-Fi.

 

 

 You will need to unlink your iPad to WiFi sync your user bibles.

 

Mike


Edited by Mike Garrity, 06 December 2017 - 04:09 PM.


#7 Chuck Schneider

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Posted 06 December 2017 - 04:08 PM

For some reason, the Help links are just blank pages.


The reset user content link works, but the other two are just blank pages.


OSX Sierra, Version 10.13.1, iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Intel Core i7, 32 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4096 MB
iPad Pro 10.5, iOS 11.1.2, 512 GB

iPhone 6, iOS 11.1.2, 64 GB

 


#8 Chuck Schneider

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Posted 06 December 2017 - 04:10 PM

Attached File  Screen Shot 2017-12-06 at 22.10.39.png   239.98KB   0 downloads


OSX Sierra, Version 10.13.1, iMac (Retina 5K, 27-inch, Late 2014), 4 GHz Intel Core i7, 32 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4096 MB
iPad Pro 10.5, iOS 11.1.2, 512 GB

iPhone 6, iOS 11.1.2, 64 GB

 





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