Chuck Schneider Posted January 16, 2018 Share Posted January 16, 2018 If I click at the end of my user took and hit enter or space, it opens fine. If I click in the middle of the tool (or a little ways up from the end) and hit enter or space , it crashes. If I start at the end and use command-up to move up into the earlier portions of the tool, it eventually crashes. This usually happens long before I get to the middle. I don't think my user tool is very big, but just in case, is there a size limit for user tools? Link to comment Share on other sites More sharing options...
Steve King Posted January 16, 2018 Share Posted January 16, 2018 I had a similar problem but it was will a tool that I update regularly. It seemed to be an issue with tab characters getting corrupted after an update. I have raised a bug report about it. It would crash when I scrolled to a certain point in the tool or if that point was included in the block that was being opened. I had to restore to a version that did not crash, replace all the tab characters and use 'manual spacing' instead then reapply any changes I had made since that version. I have not had any problems since although every so often after a number of updates I scroll through the tool to make sure there there are no crashes. Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 17, 2018 Share Posted January 17, 2018 Hey Chuck, thanks for the report! By any chance was there a crash report generated when this crash happened? That could be very helpful if you have it! A copy of the user tool would also help. Link to comment Share on other sites More sharing options...
Steve King Posted January 17, 2018 Share Posted January 17, 2018 I know it may not be quite the same problem but I have a copy of a version of mine that crashes. 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted January 17, 2018 Share Posted January 17, 2018 Sounds good Steve, I'd love to have a look! Link to comment Share on other sites More sharing options...
Steve King Posted January 17, 2018 Share Posted January 17, 2018 Sorry Silas. I saved the version that was crashing however testing it out now it no longer causes a crash. The version of Accordance has changed since so maybe it is something to do with that. 1 Link to comment Share on other sites More sharing options...
Chuck Schneider Posted January 25, 2018 Author Share Posted January 25, 2018 This problem seems to be resolved in 12.2.3. Thank you! 1 Link to comment Share on other sites More sharing options...
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