When I select an area in the Atlas and then click on the 3D icon all I get is a black screen where the map should be. I've played with the video setting but nothing fixes it. This is on a Windows 10 computer with an NVidia Geoforce GX1050 graphics card. It displays just fine on my Dell XPS 13 notebook.
I've talked to tech support and they are aware of it. Unfortunately it is random and only a few Windows customers have reported it. Accordance Windows programmer hasn't been able to isolate the source of the problem.
Out of curiosity I thought I'd ask here to see if others have the problem and even better if you've found a fix. In either case may I suggest you contact tech support to let them know. If you found a fix can you post here?
If my failing memory serves me the 3D worked fine some time ago but I've replace the graphics card and now I have a problem so I suspect the graphics card is the issue.
Edit for new information. Not the GX1050 graphics card. I found my old one (GT720) and it had the same problems.
Edited by Larry Wing, 08 February 2018 - 06:04 PM.