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CSB17 Upgrade in Module Updates


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#1 Nathan Parker

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Posted 16 February 2018 - 11:23 PM

When I run a check for module updates and bring up the paid upgrades, Accordance is showing a free upgrade from the HCSB to the CSB17. I performed that free upgrade already, but then I upgraded from the CSB17 to the CSB with Strong's 17. Somehow the Accordance modules upgrade dialog is flagging this as an upgrade for those who went from HCSB to CSB17 to CSB17 with Strong's.

 

Thanks!

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#2 Julie Palmer

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Posted 17 February 2018 - 07:38 AM

Nathan, I've made a database change. See if that helps.



#3 Nathan Parker

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Posted 23 February 2018 - 01:51 AM

Hi there! It's still showing for me. If you need some more Accordance account info from me, feel free to PM me and I'd be happy to assist in troubleshooting this with you.


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#4 Julie Palmer

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Posted 23 February 2018 - 07:37 AM

Thanks, Nathan. It's not an account issue; it's a database issue. This setup is just a bit unusual. We'll see what we can do.



#5 Nathan Parker

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Posted 23 February 2018 - 06:27 PM

Ok great. Thanks!

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