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Accordance 10 Stopped??


jmarkt

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Apparently, my Accordance 10 has become corrupted, as it will only open to blank screens (see attachment):

 

Also, while cursor flashes, the program doesn't recognize keyboard, as I can no longer make entries??

 

Please help!

 

 

post-32114-0-50633700-1519322669_thumb.png

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By chance, did you recently upgrade to High Sierra on your Mac? If so, there is an issue with Accordance 10. See this discussion for more information. 

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I SEE  you are on the mac, but which OS are you running.  have you tried holding down the option key before click on accordance to start to enter safe mode (don't remember if this was started in 10 or 11)....

 

The MacOS version will be most helpful and hopefully someone can help you there is always manually deleting and reinstalling but I do know that can be a pain. Also there is possibly just deleting preference files as a possible fix.

 

-dan


I SEE  you are on the mac, but which OS are you running.  have you tried holding down the option key before click on accordance to start to enter safe mode (don't remember if this was started in 10 or 11)....

 

The MacOS version will be most helpful and hopefully someone can help you there is always manually deleting and reinstalling but I do know that can be a pain. Also there is possibly just deleting preference files as a possible fix.

 

-dan

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By chance, did you recently upgrade to High Sierra on your Mac? If so, there is an issue with Accordance 10. See this discussion for more information. 

I did, Rick, and that was my issue.  Was not aware of the problem, but have upgraded and all is well.  Thanks for the quick assist!!

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