R. Mansfield Posted May 2, 2018 Share Posted May 2, 2018 Launch App Update from within Accordance for Windows or Macintosh to move up to v. 12.2.5. For more information about this update, check out today’s post on the Accordance Blog. Link to comment Share on other sites More sharing options...
Fabian Posted May 2, 2018 Share Posted May 2, 2018 Many Thanks for the Update and this addresses some bugs I reported and added some request from me. So again many thanks. Greetings Fabian 2 Link to comment Share on other sites More sharing options...
JohnABarnett Posted May 2, 2018 Share Posted May 2, 2018 Hmm. Avast is reporting this as a dangerous file. Pretty sure this must not be accurate, but it aborted the install. Link to comment Share on other sites More sharing options...
Paul Meiklejohn Posted May 2, 2018 Share Posted May 2, 2018 John, It's a genuine upgrade and works perfectly. Link to comment Share on other sites More sharing options...
R. Mansfield Posted May 2, 2018 Author Share Posted May 2, 2018 Windows Defender let me install it, and I also ran a separate BitDefender scan on the downloaded executable, which passed with no problems. John did Avast give you any specific message about why it was deemed a dangerous file? Link to comment Share on other sites More sharing options...
JohnABarnett Posted May 2, 2018 Share Posted May 2, 2018 There's a particular file at the start of installation that Windows flashes back as an error, but it shows so briefly I can't figure out the full name. My guess is it's the file that Avast is questioning and blocking. Avast: "This file might be dangerous. Accordance12.2.5.exe...has been submitted for interrogation at the Avast Virus Lab. We're currently questioning the file, and it's starting to crack. You'll be hearing from us soon." I've had this crop up before, can't remember if it was Accordance or some other program. I guess I'll click the "I trust this file" option and see what happens. Link to comment Share on other sites More sharing options...
JohnABarnett Posted May 2, 2018 Share Posted May 2, 2018 (edited) Well, clicking the "I trust this file" button sends me to a freeze. Using Task Manager to close Accordance, then re-attempting an update results in the same thing, so I am in a loop. When I start the update, it successfully completes the preparation for update, but when I click the "Install" button it immediately flashes a brief message that I can't possibly read before it goes away, but it says something about only a part of a ReadProcessMemory and Write Process Memory were not completed. Prior to this Windows flashes a warning message that extended attributes are inconsistent. Sorry I can't be more helpful but right now I am in an environment where it is impossible to concentrate. Edited to add: I disabled Avast, and the installation went fine. I'm assuming Avast is being overly cautious. Edited May 2, 2018 by JohnABarnett Link to comment Share on other sites More sharing options...
R. Mansfield Posted May 2, 2018 Author Share Posted May 2, 2018 John, you will definitely want to contact support. Link to comment Share on other sites More sharing options...
JohnABarnett Posted May 2, 2018 Share Posted May 2, 2018 So I disabled Avast and things appear to be installing fine. Link to comment Share on other sites More sharing options...
JohnABarnett Posted May 2, 2018 Share Posted May 2, 2018 Now after several hours Avast acknowledges the file is fine. Link to comment Share on other sites More sharing options...
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