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#1 njayling

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Posted 31 May 2018 - 09:00 PM

I used to love using the interlinear feature, but recently I haven't been able to see it. For some reason it is greyed out. I know I have to choose a tagged text, but I've tried with various texts even ones that say they are tagged with no joy. 

 

How can I see the interlinears?

 

Acc 12.2.5, Mac OS10.13.4

 

 

 

 

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#2 Helen Brown

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Posted 31 May 2018 - 09:08 PM

I cannot see what your search text is. I suspect it's an untagged text that does not support the interlinear feature, but even that would not explain the absence of the interlinear button and feature on the HMT-W4 pane that you show.


Helen Brown
OakTree Software

#3 Silas Marrs

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Posted 01 June 2018 - 10:18 AM

This is certainly some sort of bug, and I'm not able to reproduce it.  Can you possibly send me a copy of your workspace file, so I can see how it shows up on my computer?  You can post it here, or you can sent it to the email address I'll give you in a message.



#4 Silas Marrs

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Posted 01 June 2018 - 10:22 AM

It would also be worth trying to update to 12.2.6, and see if the problem still exists there.



#5 Joel Brown

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Posted 01 June 2018 - 01:42 PM

njayling, Interlinear is a capability of only the full featured Accordance (compare Lite vs Full here).  Its possible you had a license to Accordance 10 or 11, and you upgraded to v12 without purchasing the license for the full version.  To get interlinear back, you'll either need to purchase a license for the full Accordance 12, or you'll need to contact Accordance Support to help get rolled back to your v10 or v11 installation.

 

Keep in mind, the full featured Accordance has many other great advantages, so be sure to take a look at the aforementioned comparison page!


Joel Brown

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By night: Freelance Trombonist






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