Jump to content


Question for Users about Video Playback

  • Please log in to reply
2 replies to this topic

#1 R. Mansfield

R. Mansfield


  • Accordance
  • 3,877 posts
  • Twitter:@thislamp
  • Gender:Male
  • Location:Louisiana
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 19 June 2018 - 05:37 PM

Some of you can help me out here if you have a moment. 


Earlier, Dr. J posted a link to his newest Lighting the Lamp podcast video. See his original forum post here.


In that post, he offered a direct link to the video on Vimeo: https://vimeo.com/275683523



We had one individual contact us to say that when following that link to Vimeo, he couldn’t play the video and got an "unsupported viewing environment” error. This user was running Safari in Mavericks. I looked up that error on Vimeo, and they offered solutions for users in Windows 10 and Linux, but not for Mac. 


So, a couple of things... 


Are there any of you running Mavericks or another OS who also has difficulty viewing the video? 


Does anyone know what would cause a Mavericks-based MacBook to get that kind of error? That OS is five years old, but I would think it could still play a Vimeo video.


Rick Mansfield

Technology Evangelist

Accordance Bible Software


Gear for Running Accordance:



2014 Mac Mini - 2.6 Ghz dual core Intel Core i5, 8 GB RAM, 1 TB HDD, macOS High Sierra

2016 15" MacBook Pro - 2.9 Ghz quad core Intel Core i7, 16 GB RAM, 2 TB SSD, macOS Mojave



2018 10" Microsoft Surface Go - 1.6 Ghz Pentium Gold, 8 GB RAM, 128 GB SSD, Windows 10 Pro

+ Parallels install of Windows 10 Pro on the above MacBook Pro



2018 iPhone XS Max - 256 GB, T-Mobile, iOS 12.x

2016 iPad Pro (12.9”) - 256 GB, T-Mobile, iOS 12.x



2017 Amazon Fire HD 8 - 32 GB internal + 64 GB microSD, Fire OS 5.6 (=Android OS 5.x)

2017 Samsung Galaxy Tab S3 - 128 GB internal, Android OS 8.0

2017 Blu Grand M - 8 GB internal + 64 GB microSD, Android OS 6.0

#2 ukfraser



  • Active Members
  • PipPipPipPipPip
  • 1,465 posts
  • Gender:Male
  • Location:Nottingham, UK
  • Accordance Version:2.x
  • Platforms:Mac OS X, iOS

Posted 19 June 2018 - 06:11 PM

Its not running on mountain lion, safari 6.2.8. Just get the page and a huge black area where the video is normally displayed. (but I watched it on my iPad running the latest iOS and my iPhone 4s running the last one that was supported, 9.3.5.

I am finding that mountain lion safari won’t load a load of stuff these day but being an old mbp, i can’t update it and keep it for cs4. (Tried to download dorico and web site wouldn’t open), something to do with certain security settings.

Edited by ukfraser, 19 June 2018 - 06:54 PM.

Fraser Sims
Accordance 2x iOS 11x on iPad pro and iOS 9 on iPhone 4s, occasionally accordance 12x on Mountain Lion on a reliable '08 mbp.
Other life enhancing software I use includes: forScore with AirTurn page turner for leading all aspects of a service from my iPad including liturgy, sermon and the congregational singing; HymnQuest for developing my selection of appropriate music for the service; Sibelius for preparing the music scores; Lightroom for my photo library!

#3 Michael J. Bolesta

Michael J. Bolesta


  • Active Members
  • PipPipPipPipPip
  • 930 posts
  • Gender:Male
  • Location:Addison TX
  • Interests:scripture study, preaching, teaching
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted 19 June 2018 - 06:46 PM

I watched in iTunes, but checked today. It runs in Safari 11.1.1 under High Sierra 10.13.5


I have noted that Safari chokes on many websites. I end up using Chrome.

Accordance on Macintosh, iPhone, and iPad

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users