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verse notes mixed up after 12.2.8 update

12.2.8 update verse notes mac

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#1 Marco79

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Posted 01 July 2018 - 10:28 AM

Greetings Accordance Family

 

Happy Lord's day.

 

I just updated last night and my verse notes have completely malfunctioned. 

 

They have switched to size 40 from 12 and changed to all caps and it has cut off the first word of every verse note. 

 

I have a macbook pro 2014 running os 10.11.4. My accordance was updated to 12.2.8.

 

I have named my verse notes "M. verse notes". I have over a 1000 notes so I'm hoping it won't be too much work fixing this.

 

Thanks you for your help.

 

Blessings

 

Marco


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#2 Silas Marrs

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Posted 01 July 2018 - 09:33 PM

Would it be possible for you to provide a copy of the affected note file?



#3 Marco79

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Posted 02 July 2018 - 02:11 AM

Sure, do you mean to send the actual file to you? 

 

Or a picture of what it is doing?

 

Thanks


Edited by Marco79, 02 July 2018 - 02:13 AM.


#4 Silas Marrs

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Posted 02 July 2018 - 09:04 AM

The actual file itself if you don't mind.  I have sent you my email address in a private message.



#5 Silas Marrs

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Posted 02 July 2018 - 03:42 PM

Thank you for sending the notes files to the support team.  If you attempt to load the backed up notes that you sent in, do they also get corrupted?

 

You may have to rename them to even try.


Edited by Silas Marrs, 02 July 2018 - 03:44 PM.

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#6 Marco79

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Posted 03 July 2018 - 01:45 AM

Thank you Silas,

 

Changing the name and and using the back up  solved the problem. 

 

Thanks again for all your hard work with this program. It has been a huge blessing in my live. God bless you and your Accordance team.

 

Marco


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