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#1 Vessoul1973

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Posted 20 October 2018 - 04:31 PM

Hi- 

 

I need help in dealing with how to keep the software from crashing. I am on a project that is stalled due to this issue. I would talk to tech support but they are out for the weekend.

 

I have tried recovering last session, and simply opening individual workspaces.

 

I am running the latest software update and High Sierra.

 

This is the last crash log:

 

Accordance Crash Log

10/20/18, 2:39:22 PM
Program Version: 12.2.9 (12.2.9)
OS Version: 10.13.6
 
Message: Access violation
Address:   $000000010B9A2A1F
 
Backtrace:
0   acord                               0x000000010b9a2a1f acord + 2951711
1   acord                               0x000000010b99fe00 acord + 2940416
2   acord                               0x000000010b99cad4 acord + 2927316
3   acord                               0x000000010b99c716 acord + 2926358
4   acord                               0x000000010b982817 acord + 2820119
5   acord                               0x000000010b9822d7 acord + 2818775
6   acord                               0x000000010bd46c33 acord + 6769715
7   acord                               0x000000010bd46e5e acord + 6770270
8   acord                               0x000000010b883f1d acord + 1777437
9   acord                               0x000000010b95d7be acord + 2668478
10  acord                               0x000000010b8966cb acord + 1853131
11  acord                               0x000000010b896ef4 acord + 1855220
12  acord                               0x000000010b8a360f acord + 1906191
13  acord                               0x000000010bd67512 acord + 6903058
14  AppKit                              0x00007fff5061d56f forwardMethod + 211
15  acord                               0x000000010bd6756c acord + 6903148
16  AppKit                              0x00007fff506c20ad -[NSTrackingArea mouseMoved:] + 150
 
Binaries:
0x000000000b6d2000 /Applications/Accordance.app/Contents/MacOS/acord
0x000000010c410000 /Applications/Accordance.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive
0x000000010c45a000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x000000010c4dd000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial
 

 

Thanks for any help,

 

Chris

 

 



#2 Fabian

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Posted 20 October 2018 - 04:46 PM

Maybe a Workspace caused the crashes. Try to find out which one and build a new one from the ground and save it. 

 

Greetings

 

Fabian


Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

#3 Vessoul1973

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Posted 20 October 2018 - 05:10 PM

Hi Fabian-

 

I tried your tip and it crashed again even after building a new workspace. I am running parallel workspaces. I would prefer not to rebuild each one, if possible. 

 

Thanks



#4 דָנִיאֶל

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Posted 20 October 2018 - 05:46 PM

What are you doing exactly when it crashes ?

Sola lingua bona est lingua mortua
ἡ μόνη ἀγαθὴ γλῶσσα γλῶσσα νεκρὰ ἐστιν
lišanu ēdēnitu damqitu lišanu mītu

"Du stammst vom Herrn Adam und der Herrin Eva ab", sagte Aslan. "Und das ist zugleich Ehre genug, um das Häupt des ärmsten Bettlers zu erheben, und genug, um die Schultern des größten Kaisers auf Erden zu beugen. Sei zufrieden." Aslan, Die Chroniken von Narnia, Prinz Kaspian von Narnia. CS Lewis. Übersetzt von Wolfgang Holbein und Christian Rendel.

Accordance Syntax Search For Wallace's Greek Grammar Beyond the Basics : https://github.com/4...WallaceInSyntax

 

Accordance Crib Sheets: http://47rooks.com/l...ch-crib-sheets/

 

 

Accordance Configurations :

Mac : 2009 27" iMac
12GB RAM

Windows : MSI GE72 7RE Apache Pro laptop
Intel Core Duo Intel i7 Kabylake

Android : Samsung Note III 5.0, Samsung Tab S3 7.0 and Lenovo TAB4 8" 7.1


#5 Silas Marrs

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Posted 22 October 2018 - 01:38 PM

Hello, I'm trying to narrow down the cause of this crash.  If you would be able to send me a copy of the workspace you were working in, it might help me make sure this is fixed in our next release.

 

Until then, the crash report is pointing towards something to do with instant details as the culprit.  You may be able to get around this crash for the time being by closing your instant details pane.



#6 Vessoul1973

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Posted 22 October 2018 - 01:52 PM

I have temporarily got around the crash by isolating workspaces that caused it, and rebuilding them. 

 

I know it may sound dumb, but I don't see a way to attach a workspace file. Help?



#7 Fabian

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Posted 22 October 2018 - 02:10 PM

First zip the Workspace and then with the "More Replay Options" you'll be able to upload them here.

 

Greetings

 

Fabian


Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bug, which I describe.

#8 Silas Marrs

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Posted 22 October 2018 - 02:16 PM

I've also sent you my email address, if you want to send it that way.







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