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User Tool Update Problem


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#1 Julia Falling

Julia Falling

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Posted 09 November 2018 - 05:41 PM

Hey –

 

I keep getting this error message and the Tool does not update properly.  Help!  Thanks.

 

Attached File  Screen Shot 2018-11-09 at 5.47.59 PM.jpg   30.25KB   0 downloads


Julia Falling

13" MacBook Pro Mojave Acc 12
mid-2017 3.5 GHz Intel Core i7 (2 cores)
16 GB RAM; 512 GB SSD

iPad Pro iOS 12
128 GB
iAccord 2.7

iPhone 8 iOS 12
64 GB
iAccord 2.7

Used for backup only:
Mac mini Mojave Acc 12
late-2012 2.3GHz Intel Core i7 (4 cores)
16 GB RAM; 1.12 TB Fusion Drive


#2 Julia Falling

Julia Falling

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Posted 10 November 2018 - 11:52 AM

Because I have had loss of data syncing due to (I think) beta testing on both Mac and iPad, I have, before I sync at the end of an Accordance session, compressed my Accordance Files folder and added it to the Document folder where I store the last month's work.  I have minimized data losses this way.  If you don't beta test, you may not have had these issues.  Anyway, I had done the same thing this time so I quit Accordance and replaced the User Tool that refused to update with the most recent version —> minimal loss of data & time.  I was able to make the necessary changes and everything  is now functioning as it should.

 

It would be nice to have this issue fixed, however – I've seen it before.  I think it start when I tried to edit by typing in non-edit mode instead of opening an edit window with ⌘U.


Edited by Julia Falling, 10 November 2018 - 11:54 AM.

  • Silas Marrs likes this

Julia Falling

13" MacBook Pro Mojave Acc 12
mid-2017 3.5 GHz Intel Core i7 (2 cores)
16 GB RAM; 512 GB SSD

iPad Pro iOS 12
128 GB
iAccord 2.7

iPhone 8 iOS 12
64 GB
iAccord 2.7

Used for backup only:
Mac mini Mojave Acc 12
late-2012 2.3GHz Intel Core i7 (4 cores)
16 GB RAM; 1.12 TB Fusion Drive


#3 Joel Brown

Joel Brown

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Posted 13 November 2018 - 10:43 AM

Julia, usually when I see this error, it is because I left a search argument in my User Tool that is no longer valid.  Say, I was searching for "brethren" but I just removed that word from my user tool.  Are you sure this wasn't the case?


Joel Brown

By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor

#4 Julia Falling

Julia Falling

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Posted 13 November 2018 - 05:21 PM

I'm not sure at this point.  I'll pay attention to this if ever I run into the error message again.  Thanks


  • Silas Marrs likes this

Julia Falling

13" MacBook Pro Mojave Acc 12
mid-2017 3.5 GHz Intel Core i7 (2 cores)
16 GB RAM; 512 GB SSD

iPad Pro iOS 12
128 GB
iAccord 2.7

iPhone 8 iOS 12
64 GB
iAccord 2.7

Used for backup only:
Mac mini Mojave Acc 12
late-2012 2.3GHz Intel Core i7 (4 cores)
16 GB RAM; 1.12 TB Fusion Drive





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