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QURAN-D Causing Search Bar Crash & Start Up Crash

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#1 Ewing

Ewing

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Posted 27 November 2018 - 10:13 PM

Hello all,

 

After multiple re-downloads and re-installs (entire packages) and attempts at debugging using 'safe mode' to no avail, I've finally narrowed down the problem to the QURAN-D module (through individual downloads & reinstalls).

 

Here are the steps to reproduce the error:

 

1) Download QURAN-D

3) Go through setup

4) Open Library

5) Click on search bar and type one letter --> CRASH

 

Attached File  Screen Shot.png   554.75KB   0 downloads

 

Interestingly enough, if QURAN-D is not the first module to be installed (there is one or more module that exists in the software), the program would always crash at start-up. (*There was an instance where you would be able load your workspace and only the search bar crash will consistently occur. However, I wasn't able to reproduce this scenario.)

 

Here is the crash log:

 

Accordance Crash Log
11/27/18, 10:07:49 PM
Program Version: 12.3.1 (12.3.1)
OS Version: 10.9.5
 
Message: Access violation
Address:   $000000010FCC9C5D
 
Backtrace:
0   acord                               0x000000010fcc9c5d acord + 5774429
1   acord                               0x000000010fcca128 acord + 5775656
2   acord                               0x000000010fcca3b2 acord + 5776306
3   acord                               0x000000010fcd578d acord + 5822349
4   acord                               0x000000010fcd60ab acord + 5824683
5   acord                               0x000000010fcd5f36 acord + 5824310
6   acord                               0x000000010fcd6695 acord + 5826197
7   acord                               0x000000010fcd7c69 acord + 5831785
8   acord                               0x000000010fce2749 acord + 5875529
9   acord                               0x000000010f865bf1 acord + 1170417
10  acord                               0x000000010f7e07a6 acord + 624550
11  AppKit                              0x00007fff873c4260 -[NSApplication sendAction:to:from:] + 327
12  acord                               0x000000010f7c0bb7 acord + 494519
13  AppKit                              0x00007fff873c40de -[NSControl sendAction:to:] + 86
14  AppKit                              0x00007fff87410c4d -[NSCell _sendActionFrom:] + 128
15  AppKit                              0x00007fff877e5329 -[NSSearchFieldCell(NSSearchFieldCell_Local) _sendPartialString] + 161
16  Foundation                          0x00007fff88d1a784 __NSFireTimer + 96
 
Binaries:
0x000000000f748000 /Applications/Accordance.app/Contents/MacOS/acord
0x00000001104df000 /Applications/Accordance.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive
0x000000011053f000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x00000001105c5000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial
0x0000000116e98000 cl_kernels
0x0000000116eaa000 cl_kernels
0x0000000116f12000 cl_kernels
0x0000000112c83000 cl_kernels
0x0000000116ef2000 cl_kernels
0x0000000112881000 cl_kernels
 
So far, the only countermeasure to this problem I've found are the following:
 

1) Complete uninstall using https://www.accordancebible.com/Uninstalling-Accordance.

2) Install Accordance 12.3.1 and download QURAN-D

3) Go through setup

4) Open Library

5) Click on search bar and type one letter --> CRASH

6) Open Accordance

7) Download all your other modules --> Runs normally?

 

Not sure if I'm the only one experiencing this problem but it is rather odd.

 
Thank you for your time and efforts!
 
-Ewing

Edited by Ewing, 27 November 2018 - 11:09 PM.


#2 Silas Marrs

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Posted 28 November 2018 - 10:05 AM

Thanks for the report!  This should be fixed in the next release.


  • Ewing likes this





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