ukfraser Posted January 25, 2019 Share Posted January 25, 2019 Hi just got the latest newsletter but am getting access denied from all the links. What am i missing? Thanks Link to comment Share on other sites More sharing options...
jarcher Posted January 25, 2019 Share Posted January 25, 2019 That is an error on their side and isn't something that Accordance can fix. The link is correct but your IP is being blocked (for some reason that is unknown to me). Link to comment Share on other sites More sharing options...
Joel Brown Posted January 25, 2019 Share Posted January 25, 2019 Its possible that your ISP is blocking all unencrypted HTTP traffic? Unfortunately, our newsletter couldn't use https as hendrickson.bible doesn't have a correct SSL certificate set up. Link to comment Share on other sites More sharing options...
jarcher Posted January 25, 2019 Share Posted January 25, 2019 (edited) Sorry, I should have been more specific. This is an Akamai CDN error. Even the ISP can't resolve this. Typically you will receive this error if: - You have generated some traffic from your IP address that Akamai considers malicious. Typically these blocks expire after some time. or - The Akamai customer has specifically blocked your address or a range that includes your address. This requires the Akamai customer to change their configuration. Edit: One thing that you can try to do is to acquire a new DHCP IP address from your ISP. You can typically do this via the interface of your home router. Usually it will be some button that says "Renew IP address" or something like that. If you cannot find it you can also try to reboot your modem and/or router. That may get you a new address. Edited January 25, 2019 by jarcher Link to comment Share on other sites More sharing options...
jlm Posted January 25, 2019 Share Posted January 25, 2019 I get the same "Access denied" message, whether I use fiber or 4G, and thus with two different IP addresses. Like the OP, I'm also in Europe. Is it possible that Hendrickson is blocking non-US traffic? Link to comment Share on other sites More sharing options...
jarcher Posted January 25, 2019 Share Posted January 25, 2019 Yes. It is possible that the CDN is blocking based off region, country, user-agent, etc. Link to comment Share on other sites More sharing options...
WhiteWings Posted January 25, 2019 Share Posted January 25, 2019 Are we talking about the DSS mail? No problem accessing the site, but the promised email with links never arrived after subscribing. Link to comment Share on other sites More sharing options...
jarcher Posted January 25, 2019 Share Posted January 25, 2019 Are we talking about the DSS mail? No problem accessing the site, but the promised email with links never arrived after subscribing. You may wanna check your junk mail. Mine landed in there. Link to comment Share on other sites More sharing options...
WhiteWings Posted January 25, 2019 Share Posted January 25, 2019 Nope, not in my junk mail. Link to comment Share on other sites More sharing options...
jarcher Posted January 25, 2019 Share Posted January 25, 2019 I routed my Internet traffic through several proxies and have confirmed that several countries are actually blocked (Germany, Italy, etc). Link to comment Share on other sites More sharing options...
R. Mansfield Posted January 25, 2019 Share Posted January 25, 2019 This is the message we sent to those who have contacted us over the issue: We apologize for any frustration you experienced as you attempted to download the Free Dead Sea Scrolls download from Rose Publishing this morning. At this time, our partner is not able to send downloads directly to international subscribers due to various policies prohibiting them. However, they don’t want to exclude you: Here’s a direct link to the free Dead Sea Scrolls download: https://static.hendricksonrose.com/echarts/1317X_Rose_DeadSeaScrolls.pdf For your inconvenience, they also want to offer you the following echarts for free as well:Armor of God: https://static.hendricksonrose.com/echarts/Rose_Bible_eCharts_ArmorofGod.pdfNames of God: https://static.hendricksonrose.com/echarts/Rose_Bible_eCharts_Names.pdfBible Map: https://static.hendricksonrose.com/echarts/Rose_Bible_eCharts_maps.pdf We will take steps to prevent this confusion in the future. 1 Link to comment Share on other sites More sharing options...
ukfraser Posted January 25, 2019 Author Share Posted January 25, 2019 Great, many thanks for sorting it so quickly and for working for us to be able provide the resources in the first place. these links all work across the pond. Many thanks once again! ;o) Link to comment Share on other sites More sharing options...
Paul Meiklejohn Posted January 26, 2019 Share Posted January 26, 2019 Successfully downloaded, very helpful info and a good workaround for oversees customers. Thank you, Paul (UK) Link to comment Share on other sites More sharing options...
jlm Posted January 26, 2019 Share Posted January 26, 2019 I also want to thank you for working with your partner to quickly resolve this. Reading between the lines of the message, it sounds like Rose Publishing doesn't want to be burdened with GDPR compliance. Link to comment Share on other sites More sharing options...
Alistair Posted January 26, 2019 Share Posted January 26, 2019 At this time, our partner is not able to send downloads directly to international subscribers due to various policies prohibiting them. However, they don’t want to exclude you: They cannot but you can? I also want to thank you for working with your partner to quickly resolve this. Reading between the lines of the message, it sounds like Rose Publishing doesn't want to be burdened with GDPR compliance. OK I see now. That makes sense. Link to comment Share on other sites More sharing options...
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