Tom Caton Sr. Posted February 12, 2019 Share Posted February 12, 2019 I am trying to view default analytics. When selected accordance crashes. I have open my ESV Strongs bible and I would have done a word search and pushed enter to search for word at completion of search I then tried to view default analytics then we crash. Any help would be appreciated. Accordance Crash Log 2/11/19, 8:38:02 PM Program Version: 12.3.2 (12.3.2) OS Version: 10.14.3 Message: Access violation Address: $0000000100BF4949 Backtrace: 0 acord 0x0000000100bf4949 acord + 4831561 1 acord 0x0000000100bfaeab acord + 4857515 2 acord 0x0000000100bfb947 acord + 4860231 3 acord 0x0000000100bfbdf8 acord + 4861432 4 acord 0x0000000100bfbf47 acord + 4861767 5 acord 0x0000000100bfc14d acord + 4862285 6 acord 0x0000000100bda8c8 acord + 4724936 7 acord 0x0000000100bf3bfd acord + 4828157 8 acord 0x0000000100dd47d8 acord + 6797272 9 acord 0x0000000100ba9208 acord + 4522504 10 acord 0x0000000100876659 acord + 1168985 11 acord 0x000000010081e505 acord + 808197 12 acord 0x00000001007f30fe acord + 631038 13 AppKit 0x00007fff4b0f460b -[NSApplication(NSResponder) sendAction:to:from:] + 312 14 acord 0x00000001007d1147 acord + 491847 15 AppKit 0x00007fff4b15163f -[NSMenuItem _corePerformAction] + 323 16 AppKit 0x00007fff4b1513b2 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114 Binaries: 0x0000000000759000 /Applications/Accordance.app/Contents/MacOS/acord 0x00000001014f1000 /Applications/Accordance.app/Contents/Frameworks/ZipArchive.framework/Versions/A/ZipArchive 0x0000000101540000 /Applications/Accordance.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle 0x00000001015c5000 /Applications/Accordance.app/Contents/Frameworks/ObjectiveDropboxOfficial.framework/Versions/A/ObjectiveDropboxOfficial Link to comment Share on other sites More sharing options...
Helen Brown Posted February 12, 2019 Share Posted February 12, 2019 I suggest restarting Accordance in Safe mode (by pressing option) and then choosing to remove the Startup session. Then try your search and analytics in a new workspace. If this still crashes, please contact our support techs directly Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now