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Bought Bundle (with Starter) But Still Running Lite

Lite Starter Upgrade

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#1 ptmohr

ptmohr

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Posted 01 March 2019 - 11:26 AM

I had started out with Accordance Lite, and then I bought a the Blue Academic Bundle Level 1 (https://www.accordan...pid=AB-Blue1_12), which " includes the Accordance 12 Starter Collection."

 

Everything is downloaded and has been running fine. But I still do not have access to the Starter features. And when I start up the program, it launches the window encouraging me to buy the Starter.

 

Am I doing something wrong?


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#2 Helen Brown

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Posted 01 March 2019 - 11:37 AM

If your Lite version is from the MacAppStore it will not update itself to the full version. All its contents are "sandboxed." Please contact our support team for detailed instructions on removing the AppStore version so you can enjoy the full features of Accordance 12.


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Helen Brown
OakTree Software





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