flips Posted March 28, 2019 Share Posted March 28, 2019 I was helping a friend, Accordance 12.3.3 non-MAS on macOS. It crashed hard upon launch, reset some prefs and removing all auto-saved sessions made it possible to launch Accordance again. But: The Easy install/Content updates window (mis)behaves weirdly: If there are updates, I was able to download/install them, as I could press Enter for "Download" and "Install". But if I try to click anything using the mouse, I just get this error beep/sound (like if you're trying to click something that's impossible to click). It's so stuck, I had to Force Quit to quit Accordance. (Though the app didn't really hang, I just could not get out of the Easy install/Updates window. (Clicking red close X in top left did not work either.) Any hints on what to check? Link to comment Share on other sites More sharing options...
flips Posted April 8, 2019 Author Share Posted April 8, 2019 ... hello ... is this mic on? Link to comment Share on other sites More sharing options...
Helen Brown Posted April 8, 2019 Share Posted April 8, 2019 Sorry, this is weird, and it's best to contact our technical support directly. They do not have time to monitor and respond to these forums. Link to comment Share on other sites More sharing options...
flips Posted April 8, 2019 Author Share Posted April 8, 2019 Will try, the thing is that your support opens when our work day ends, and this is my boss' computer ... Link to comment Share on other sites More sharing options...
Helen Brown Posted April 9, 2019 Share Posted April 9, 2019 Actually we provide support almost around the clock, since Ryan in S Korea comes on line when our office closes. 3 Link to comment Share on other sites More sharing options...
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