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12.3.4 crashing when trying to highlight

crash highlight

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#1 itthaphon

itthaphon

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Posted 19 June 2019 - 04:36 AM

The program is just crashing when I am trying to highlight the text. This happen after I did a Dropbox sync between my Macbook pro (Mojave 10.14.5) and an Android phone. I can do the highlighting in my phone just fine but when I do it in the Macbook, it crashed.

 

I hope there is a solution to this problem.

 

Blessings,

Itthaphon



#2 Helen Brown

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Posted 19 June 2019 - 04:31 PM

It may be a corrupt highlight file. Try creating a new one in the Highlight palette (gear menu).


Helen Brown
OakTree Software

#3 Silas Marrs

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Posted 20 June 2019 - 08:52 AM

If you are able to post a dropbox link to the highlight file, I will see if I can find the cause.



#4 _Ricardo_

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Posted 20 June 2019 - 12:23 PM

If your Accordance Files folder is in iCloud, make sure there is no cloud next to it when you see it in Finder. Clicking the cloud should create a local copy on your computer. 

Also, since you are syncing with Dropbox, the Accordance Files folder should not be in the Dropbox folder you see in Finder.


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