Chris and Kathy Hinds Posted July 1, 2019 Share Posted July 1, 2019 Hi all, Apologies if this has been answered. I couldn't find any relevant topics on "startup hang" or similar. When Accordance starts after a crash I get the popup "Accordance crashed or was not quit properly..." and if I don't start in Safe Mode neither the Cancel or Recover buttons do anything. They flash, but nothing happens. If I start in Safe Mode and remove the startup session, it will begin. However, sometimes it is hung - nothing on the app responds to any mouse events. It won't scroll, change tabs, etc. To get this to recover requires a reboot of the computer. I've reinstalled the app, but only an older base app with updates. I'm thinking a clean copy would help. Thoughts? Accordance 12.3.4 for the Mac Link to comment Share on other sites More sharing options...
Helen Brown Posted July 1, 2019 Share Posted July 1, 2019 Try Safe Mode and removing your Startup session (pressing option/alt as you start Accordance to see all the options). Link to comment Share on other sites More sharing options...
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