billwing Posted July 3, 2019 Share Posted July 3, 2019 I have Accordance on an old MacBook (white plastic) from late 2009 running Yosemite 10.5.5. I can't get the Accordance app to either quit or force quit and I can't use any of the drop down menus except for the help menu. Every menu option on the other menus are grayed out. I use the Accordance app on my iPhone 6 and would like to be able to edit my user tools on my Macbook and sync with my phone, but am unable to do so. What should I do next? Link to comment Share on other sites More sharing options...
R. Mansfield Posted July 3, 2019 Share Posted July 3, 2019 I think in this case, your best bet will be to contact Tech Support by email ( support@accordancebible.com ), calling 407-339-0266, or accessing Live Chat from the main page of www.accordancebible.com during business hours. Link to comment Share on other sites More sharing options...
billwing Posted July 3, 2019 Author Share Posted July 3, 2019 Thanks. I think I'll call. 1 Link to comment Share on other sites More sharing options...
billwing Posted July 3, 2019 Author Share Posted July 3, 2019 I downloaded the 11.2 version, as advised by the support person, and I was able to launch Accordance again. But now I have run into a problem editing a user tool. When I try to update it after a small correction in a verse reference, the update bar gets stuck about four fifths of the way through. Link to comment Share on other sites More sharing options...
Fabian Posted July 3, 2019 Share Posted July 3, 2019 I guess your verse reference is not correct. Unlink it and try again. Greetings Fabian Link to comment Share on other sites More sharing options...
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